AutoNation Honda Roseville

Brenda Vizina was kind, patient, helpful while maintaining professionalism. She answered all my questions and concerns. She is easy to talk to and always making you feel heard and understood. She maintaining professionalism. She answered all my questions and concerns. She is easy to talk to and always making you feel heard and understood. She helped me get my car fixed on the same day without appointment. I really appreciate the great service I received from Brenda at AutoNation. More

I RETURNED A DEVECTIVE BATTERY.FROM START TO FINISH EXCELLENT.TOLD LOCAL MGR OF TOTAL APPROVAL. EXCELLENT.TOLD LOCAL MGR OF TOTAL APPROVAL. More

The customer service and help from Honda Roseville’s service center is absolutely amazing!! My Honda Accord wouldn’t start and they sent over a service associate to where I was parked at work and fixed service center is absolutely amazing!! My Honda Accord wouldn’t start and they sent over a service associate to where I was parked at work and fixed the problem. I will always buy my cars from Honda Roseville at the auto mall. Johnny in the service department alway takes care of us with exceptional service! More

Kristy LaFleur was amazing She was great and was able to get the sale moving fast and was excellent to work with. The car was still in route when we first started discussing but arrived much sooner than exp get the sale moving fast and was excellent to work with. The car was still in route when we first started discussing but arrived much sooner than expected and she contacted me right away. I had shopped online with other dealers but Kristy was the only one who returned my inquiries and had a terrific attitude in helping me get the best deal. I'd definitely recommend. More

The workers did a great job at answering my questions that I needed to know. that I needed to know. More

Experience was pleasant, no surprises on price compared to some dealers in Roseville that try to add hefty mark-up. to some dealers in Roseville that try to add hefty mark-up. More

Was able to get my car in and fixed quickly on the same day without an appointment. day without an appointment. More

Autonation Honda Roseville staff, both sales and service, are top notch. They make you feel like you are their top priority the entire time you are there. are top notch. They make you feel like you are their top priority the entire time you are there. More

We purchased two new Hondas at this dealership in November 2016. Our experience with the sales department was good but I am less than impressed with the service department. A while back, a service ad November 2016. Our experience with the sales department was good but I am less than impressed with the service department. A while back, a service advisor had a service performed on my Ridgeline I did not request. I didn’t make a big deal about it since the service would have been due on the next visit anyway and I paid for the service. I know service advisors are under pressure to service a minimum amount of products and services each month and I did not appreciate being taken advantage of. I don’t think that service advisor is still employed by AutoNation Honda. On my most recent visit, in addition to the regular service that was due on my Ridgeline, I needed to purchase a new set of tires. The service advisor (Jimmie Le) made a big deal about how the dealership was offering $50 off on the alignment and how he did me such a huge favor saving me money. I did not appreciate being treated like that. Then after my appointment, I received an email for a service appointment for our other Honda which I did not request. It was scheduled for the same service advisor. I am quite capable of scheduling my own service appointments when they are needed. If this is the way AutoNation Honda trains their service advisers, no thank you. Two bad experiences is enough. From now on, I will have my Hondas serviced at another dealership. More

The excellent and thorough knowledge shared by the salesperson greatly encouraged my purchase of my car. He answered each and all of my questions and patiently shared a long test drive. He didn’t push salesperson greatly encouraged my purchase of my car. He answered each and all of my questions and patiently shared a long test drive. He didn’t push the product but gently let the product showcase itself! He could do this because he had such obvious pride in the car and the expertise to convince me that I was making an excellent decision. More