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AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,654 Reviews
Call Dealership (877) 206-4615
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,654 reviews

April 19, 2023

This dealership is clean, proficient, and respectful. Joseph and Ken were top knotch salesmen. I look forward to my next visit. Thank U for your service. More

by Smithhall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Chaaya and Ken K.
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hello, it is great to read such wonderful comments about your recent experience with us! We look forward to your next visit! Take care!

Apr 20, 2023 -

Smithhall responded

This dealorship is clean, proficient, and respectful. My experience was a pleasant one as salesmen Joseph Chaaya and Ken Kauffman worked with to get my Honda and then to acquaint with its features.

Apr 20, 2023 -

Smithhall responded

AutoNation Honda of West Knoxville, Tennessee is a five-star dealorship. From finding the desired Honda, getting financing, and driving off the lot, the experience was without any stress.

Helpful
April 18, 2023

Good dealership, other than policy to charge $3000 over MSRP. I will not buy here again. More

by sganderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aram
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (865) 730-0012 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Helpful
April 18, 2023

A very good experience, the sales team is very knowledgeable, helpful and provided prompt responses. More

by Clarkjenrow
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Condon
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Apr 26, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 17, 2023

Junior was fantastic to work with. He kept me updated constantly and was very pleasant. More

by JoshH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Teffeteller
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi Joshh, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
April 17, 2023

Very friendly and extremely helpful service advisor "Lyric". Will definitely be back again. Thank you! More

by Johnsonk77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
April 14, 2023

Thank you very much for treating me with dignity. Everybody was very business like. A breath of fresh air. More

by sansananna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hello, We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Helpful
April 13, 2023

This is a great dealership. Their prices are fairer than any other Honda dealership in the area. They work with you on best price and options. I have purchased over 10 cars fro More

by josephma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kraning
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you so much for your positive comments about AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 13, 2023

Fix it well but take too much time for it. The adviser who took care of me was kind. More

by gqinside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reilly
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 12, 2023

I was greeted by Junior when I arrived for my appointment, he was very friendly and courteous. I was well informed by text messages thru the whole process and any additional questions I had were More

by Pam
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Junior and Rrahman
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi Pam, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 12, 2023

They were very courteous and professional. The repair time was also an acceptable as far as the wait. More

by Jean Louis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
Report | Print
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi Jean, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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