
AutoNation Toyota Leesburg
Leesburg, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have greatly appreciated the service and attention I have received from Auto Nation. I appreciate working through Kristine, the service representative I have had since I bought the car. When I need a qu have received from Auto Nation. I appreciate working through Kristine, the service representative I have had since I bought the car. When I need a quick response, like an appointment to find out why a specific warning light came on after I was rear ended, they squeezer me in. It is more like a friendship than a business relationship. More
I was treated with courtesy and efficiency. The work was done correctly at the time of my appointment. The waiting area was comfortable with free wifi. No complaints. The work was done correctly at the time of my appointment. The waiting area was comfortable with free wifi. No complaints. More
When I walk in for an appt, scheduled or not, I always have to wait for a tech to respond. They are always glued to their Monitors. I'll be standing there for a few minutes before someone decides to loo have to wait for a tech to respond. They are always glued to their Monitors. I'll be standing there for a few minutes before someone decides to look up and ask if I need help....It's like kids glued to their phones not wanting to be bothered. Yesterday I asked for a quote on a service....when I got the bill It was $40 higher. In the future quote the real price please...don't surprise me w/ all the shop fees and misc. More
Customer service needs improvement. Totally ignored until they are ready to acknowledge you (even with an appointment). When vehicle was checked, was given a shopping list of items wh Totally ignored until they are ready to acknowledge you (even with an appointment). When vehicle was checked, was given a shopping list of items which needed repair. I took elsewhere to verify list and was told repair list was not needed at this time. Employee wrote bogus information on the order. My car was in for brake pad check and employee wrote on order that "customer reported front and rear brakes squeal when braking"---FALSE information. Therefore, the estimate came back with brake pads and rotors needed for front and rear. Will not return to this dealership! By the way, the employee was much more concerned with his phone than what I had to say. More
I highly recommend to buy or sale a car at Leesburg Toyota, because there is no pressure or hassle to negotiate a price, financial. Very good service after you buy a car at this dealership. Toyota, because there is no pressure or hassle to negotiate a price, financial. Very good service after you buy a car at this dealership. More