AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Very prompt with ordering the part and completing the repair when we had a tight deadline. repair when we had a tight deadline. More

My schedule service was quick and painless. Drive in check in is awesome. Brian kept me updated and sent me on my way in less then 1 hour. See you soon. Drive in check in is awesome. Brian kept me updated and sent me on my way in less then 1 hour. See you soon. More

Overall, this dealership has been very good on servicing our car. We drive almost 45 minutes to have our car serviced at this location. We had rotors replaced and an oil change. We were not given the choice our car. We drive almost 45 minutes to have our car serviced at this location. We had rotors replaced and an oil change. We were not given the choice on the oil used for the car; synthetic was used, but we would have rather had regular oil. $95.00 dollar is outrageous for an oil change. More

Service dept. was amazing. Nice and helpful. Got my car in before the scheduled appointment and was ready to go not long after. was amazing. Nice and helpful. Got my car in before the scheduled appointment and was ready to go not long after. More

From beginning to end it was full of frustration. Took it to another place for repairs. Took it to another place for repairs. More

Brian Sullivan at AutoStar jeep is an excellent customer service rep. He takes initiative, listens to your issue and truly wants to problem solve. He had the required patience to follow through multiple tim service rep. He takes initiative, listens to your issue and truly wants to problem solve. He had the required patience to follow through multiple times with my extended warranty company (a hopeless task) and advised me the best way forward. And he's a nice person, communicates well and always has a positive vibe. I appreciate the professionalism and will always service my jeep there. More

Great communication and attention to detail from service team and dealership management. 2nd Jeep and always excellent service. team and dealership management. 2nd Jeep and always excellent service. More

Honestly I don’t know what happened since I sent a review yesterday. The real hero of my satisfaction is Cody Beane! He is beyond fabulous! He has set the bar of customer service so high that other dealer yesterday. The real hero of my satisfaction is Cody Beane! He is beyond fabulous! He has set the bar of customer service so high that other dealerships could not even imagine nor meet his standard of excellence. I am beyond pleased with the amazing Customer Service with this dealership. There is no other person that ever has the natural ability to do everything asked of him whether it is a repair or a purchase of a vehicle. His personality, professionalism and his strong moral compass shines like the finest cut diamond. When he states he will take care of it, you can actually trust him because he always follows through with his promises. It never ceases to amaze me that his attitude is always on point and he gets the job done efficiently and with a smile! I would always recommend this dealership in the highest regard because I trust Cody and everything he promises he does with excellence! I would always spread the word with everyone looking for a honest hard working man like Cody Beane and his word is solid gold. Both you and I know how hard it is to find or even imagine trustworthy, and be so willing to find the perfect solution with anything I present to him. I am honored and proud to be able to recommend this dealership with full confidence and pride. I feel even if he is not physically in front of us that we still can feel the unseen smile and attitude! I feel he represents a new standard when it directed toward the auto industry and refreshing to say the least ! Thank you Cody for always taking such good care of us! More

When We arrived for our scheduled appointment on our 2022 Jeep Renegade's Oil Change We were immediately met with wonderful service. After waiting in the service waiting area our service person came to let u Jeep Renegade's Oil Change We were immediately met with wonderful service. After waiting in the service waiting area our service person came to let us know we were all ready to go. It was a great experience and it did not take a long time which was even better. More

The dealership is well organized and customer focused. Service is efficient and effective. The waiting area is clean and comfortable. WIFI is a plus. Service is efficient and effective. The waiting area is clean and comfortable. WIFI is a plus. More