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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
331 Reviews
Call Service Center (828) 692-8777

331 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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March 14, 2024

James is always a pleasure to work with. Would not take my care anywhere else! More

by SESSOMSGREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

SESSOMSGREG, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 21, 2024

I was treated very well and informed of every single item on their list. The waiting room is comfortable and has beverages available - snacks are in a vending machine. I can prepared with a coffee and my hea More

by amy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
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Feb 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

amy58, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 20, 2024

Dependable, friendly, and prompt best describes my experience with Autostar and will continue to go there in the future More

by crunchyfrog60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hudson
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Feb 20, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

crunchyfrog60, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family

February 19, 2024

Difficult to find water entry leak on a 2023 wrangler. They figured out the problem and just waiting for the part to come in to finalize the repair. Prompt service More

by Jeep wrangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hudson
Report | Print
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

"Jeep Wrangler", Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 17, 2024

The staff was very friendly and helpful. Service was completed in a time manner too More

by j.woodruff07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar, Daniel Hudson
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Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

j.woodruff07, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family

February 17, 2024

Easy to make a appointment service advisor was great was quick and easy thanks for taking care of my van More

by JOHNOLSEN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
Report | Print
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JOHNOLSEN2002,Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 16, 2024

Jacinto was clear and exact on when I could get my oil change done. Upon dropping the car off, he was exact with how long the oil change would take. More

by JDS956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
Report | Print
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JDS956, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 15, 2024

THIS PLACE SUCKS. 1 TECH AND WORK ON MY TRUCK UNTIL APRIL, WARRANTY ISSUE AND DEAD IN THE WATER. xxx ILL NOT USE THEM AGAIN AND CERTAINLY WOULD NOT RECOMEND THEM More

by scarpenter171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacinto Aguilar
Report | Print
Feb 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

scarpenter171, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

February 15, 2024

It was fast and very good and. The people were great and helpful and they did a great job More

by Rolley_joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Munday
Report | Print
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

rolley_joe, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 12, 2024

Good and quick service! Tech did great, and service advisor was very attentive great job More

by DRGRCR515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinto Aguilar
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Feb 12, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

DRGRCR515, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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