Autobahn Jaguar

A Pleasant experience I was greeted by Kory. He explained what this service would cover. I told him that one windshield wiper wasn't working. I also told him that I had bee I was greeted by Kory. He explained what this service would cover. I told him that one windshield wiper wasn't working. I also told him that I had been forced over and hit the curb. He said they would check for damage. Also the cover for the drivers side mirror had fallen off. When I returned to pick up car, Kory went over everything that had been done. I was pleased that there were no problems found and all concerns addressed. Once again I was pleased with service. More

Very Friendly and Did a Great Job The dealership was very accommodating. I brought my 2009 Jaguar in for the air bag recall. So it wasn't a very important visit. But, it was to them The dealership was very accommodating. I brought my 2009 Jaguar in for the air bag recall. So it wasn't a very important visit. But, it was to them. I had to drive in from Granbury and so they gave me a very beautiful Volvo SUV as a loaner. The receptionist even took time to give me a short lesson on operating the various functions. My car was ready when they said it would be. When I arrived to pick it up, there it was --- beautiful. They had taken extra care to be sure my car was washed and shiny. It made me feel very special and I truly appreciate their extra effort on my behalf. More

Car buying Great car buying experience. Felt fair price. Would have been nicer to have more car options used and new to choose from but understand how expensive Great car buying experience. Felt fair price. Would have been nicer to have more car options used and new to choose from but understand how expensive that would be to the dealership. More

Good Service Overall, I was very happy with the service today. They took me quickly and had the loaner car ready. They finished the 2 year inspection and complied Overall, I was very happy with the service today. They took me quickly and had the loaner car ready. They finished the 2 year inspection and complied with two recalls and had the car ready in one day. Pretty good. My only problem with Jaguar service is the expense. $31.28 for an oil filter and $34.53 for an air filter? Come on!! Give me a break! More

Satisfactory Service My service was quick and satisfactory. I dropped my car off in the morning and later that afternoon got a update call letting me know what the issue w My service was quick and satisfactory. I dropped my car off in the morning and later that afternoon got a update call letting me know what the issue was and how it was repaired. I picked my car up the next day fixed, serviced, and washed. More

Satisfactory Service Repair took a little longer than expected but I was kept informed of the progress. Not sure why Jaguar/LandRover does not have a national customer dat Repair took a little longer than expected but I was kept informed of the progress. Not sure why Jaguar/LandRover does not have a national customer database so all dealerships would know what additional warranties were purchased with each vehicle. It would sure expedite warranty work if they did. More

My experience was pleasant DORY MADE SURE I GOT CHECKED IN, GOT AN ESTIMATE, AND SERVICE WAS COMPLETED to my satisfaction. Victoria got me into a loaner car and walked me throu DORY MADE SURE I GOT CHECKED IN, GOT AN ESTIMATE, AND SERVICE WAS COMPLETED to my satisfaction. Victoria got me into a loaner car and walked me through the features and operation of the vehicle. More

Warranty Work I was somewhat disappointed because the dealership did not have the warranty part. I now have to take my Jag back a second time. I live an hour away I was somewhat disappointed because the dealership did not have the warranty part. I now have to take my Jag back a second time. I live an hour away from the dealership. I was told the manufacturer would not send the part until the dealer inspected my car. Not customer friendly. More

Great Customer Services: effectively, friendly, approachable Well, my husband initiated the conversation with the dealership, but I pick it up. I was very impressive how attentive and respectful they were toward Well, my husband initiated the conversation with the dealership, but I pick it up. I was very impressive how attentive and respectful they were toward me. It was my first impression. More

New Car purchase experience I would like to thank Reed and Terrance for making this a seamless new car experience. I saw the car online on a Monday I was contacted on Tuesday to I would like to thank Reed and Terrance for making this a seamless new car experience. I saw the car online on a Monday I was contacted on Tuesday to give a day a time that I would be able to pick the car up. The Manager of a Jaguar Dealership 45 minutes away could really learn a few things on how a Dealership should operate. Thanks Guys More