Autohaus BMW

New car order and pickup Dennis Schaffner does an excellent job of working with customers on new car orders and orientation at pickup. This is my 5th BMW that I have acquired Dennis Schaffner does an excellent job of working with customers on new car orders and orientation at pickup. This is my 5th BMW that I have acquired from Dennis in the past 12 years. Steve Zaborowski More

Job completed when promised. Explained the work needed to be done, and the time required to complete the it. Greg Issitt and Mike Crader are well trained BMW service writers. Any Explained the work needed to be done, and the time required to complete the it. Greg Issitt and Mike Crader are well trained BMW service writers. Any job I have needed was always completed on time, and never needed a return to "re-fix" something. More

visit to service dept visited service dept., 3-11-15, service consultant was Mike Crader. Needed some warranty work and a list of some items that needed checking, battery visited service dept., 3-11-15, service consultant was Mike Crader. Needed some warranty work and a list of some items that needed checking, battery , glovebox along with general service maintenance. Mike was very knowledgeable, very, very courteous, and saw that everything was done on our list to our satisfaction. Gave us a loaner car and called us next day to pick up our car, promptly just as he said he would do. We were very pleased with Mike's work ethic, in fact we are still talking what a positive experience we had at the dealership. Even the young man checking in wiith us upon bringing back loaner car, so polite. Overall a wonderful experience for us, a big thankyou to Mike and everyone in the service dept. More

Jennifer makes it easy I live between two cities and so making appointments with different service providers often gets tricky and challenging for me but not when it comes t I live between two cities and so making appointments with different service providers often gets tricky and challenging for me but not when it comes to my car. Jennifer understands my challenges and tries her best to get me in even with a last minute notice and also arrange for a loaner car so that I can take care of other things. She never up sales and offers reasonable pricing for different services. Recently got brand new tires and the price charged by the dealership was lower than other tire places thus eliminating the myth that dealers always charge more. I am very grateful to Jennifer for her valuable advice and also the techs who are very knowledgeable and friendly. The dealership itself is very posh and so if you ever have to wait, it will be a comfortable wait at the lounge which is well equipped with a bunch of complimentary amenities. However for me the best part is checking out the new models and making my wishlist even more longer :) - Dr. Sen More

customer service Jennifer has great customer service and knows a lot about the cars and if she does not know she will do the research to get the answer. Jennifer has great customer service and knows a lot about the cars and if she does not know she will do the research to get the answer. More

Service Visit This visit was for standard service on my break lines and cabin filter. During the review, some minor additional items were uncovered. Some were nee This visit was for standard service on my break lines and cabin filter. During the review, some minor additional items were uncovered. Some were needing immediate attention and others were things that could be scheduled later. Chris was very helpful in explaining what he recommended to be done now and what could wait. I appreciate him also applying the 10% off labor coupon that was available for my service. More

Best car buying experience ever! Brett is extremely knowledgeable and very professional! He is a straight shooter and was a pleasure dealing with. I have never dealt with a Car Sales Brett is extremely knowledgeable and very professional! He is a straight shooter and was a pleasure dealing with. I have never dealt with a Car Sales Manager like Brett in my 25 years of buying over 10 cars. More

Don't like car stuff but Linda makes it easy Linda Schaefer and Bob Dedert are the two main reasons I am a repeat customer at Autohaus. They make car issues non-stressful. Linda is always so am Linda Schaefer and Bob Dedert are the two main reasons I am a repeat customer at Autohaus. They make car issues non-stressful. Linda is always so amazingly prompt in returning phone calls. I have dealt with other BMW dealerships where this is not the case. There is also a wonderful locally owned feeling at Autohaus that I appreciate. Bravo! More

Great Experience I recently purchased a slightly used 2104 X5 from Joe. He was great to work with. I was coming in from out of state, so I need to rely on Joe. He wa I recently purchased a slightly used 2104 X5 from Joe. He was great to work with. I was coming in from out of state, so I need to rely on Joe. He was able to answer all my questions or get answers to them. He was fair, straight forward and honest to deal with. I was not disappointed. When I arrived at the dealer, everything was ready to go. The car was beautiful, the paperwork was prepared and efficiently expedited. Thanks for the great service. More

Best Experience I recently purchased a used BMW from Joe at Autohaus. Throughout the process he was supportive, allowing me to test drive a handful of cars in order I recently purchased a used BMW from Joe at Autohaus. Throughout the process he was supportive, allowing me to test drive a handful of cars in order to narrow down the possibilities. I enjoyed working with him due to his relaxed demeanor and expert knowledge of the BMWs that I had in my sights. I would definitely recommend him to friends and family. More