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Autohaus BMW
St. Louis, MO
3,375 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,375 reviews
June 26, 2007
Great purchasing experience and a wonderful staff overall. I was able to get a decent deal (not a great one when compared to what others were paying nationwide), but I'm totally satisfied with the overall. I was able to get a decent deal (not a great one when compared to what others were paying nationwide), but I'm totally satisfied with the purchase. The customer service tops it all and is the best in town. Anyone planning to buy a BMW, look no further. The Autohaus of Clayton is a clear winner. Contact either Brett or Bob from their sales staff. BTW, I 'purchased' a 328XI through their finance department as they easily beat my credit union's offer. :) Even their service staff were friendly when I went in to check on a minor mirror related issue. More
by BimmerOwner
Employees Worked With
Brett, Brett Midgley
Helpful May 09, 2007
Was originally shopping for a Benz but due to the complete absence of customer service at the local Benz dealers, decided to explore BMWs. Heard that Autohaus is a good dealership so asked for a int complete absence of customer service at the local Benz dealers, decided to explore BMWs. Heard that Autohaus is a good dealership so asked for a internet quote on the details of a lease. I wasn't disappointed. Brett sent me a very detailed breakdown, including residual value, money factor, total inception payment, and total monthly payment. Rates were very good and very transparent. Anyways, after a couple more email exchanges to clarify a few additional terms, we did the deal. Overall, a very painless car buying experience. More
by bmwandvw
Employees Worked With
Brett Midgley, Brett Midgley
February 22, 2007
My first lease on a Z4 through Autohaus is coming to an end and we met with Steve to have my car inspected and place an order for the next car. We had no problems on the inspection or with placing the ord end and we met with Steve to have my car inspected and place an order for the next car. We had no problems on the inspection or with placing the order for my new 328xi. We had done a fair amount of research and basically came in knowing what we wanted. It was a fairly simple process and they helped me extend my current lease for one month until the new car arrives (it had to be ordered). I have worked with them throughoug my lease for several repairs and for such matters as renewing my license plates. They have been helpful every step of the way. More
by meeshe
Employees Worked With
Steve Emerson
October 11, 2006
Excellent sales/purchase experience. I'm so glad I didn't buy from the other dealership in town. Hands down the winner between the two dealerships. Autohaus got my money, and I got my money's worth! didn't buy from the other dealership in town. Hands down the winner between the two dealerships. Autohaus got my money, and I got my money's worth! More
by mbolen3882
Employees Worked With
Renard LeSane, Renard LaSane
July 26, 2005
Had a engine bearing "service action", drove 120 miles to get the required engine work. During the week long service which included other service a hood dent occurred (in my opinion). Pictures o 120 miles to get the required engine work. During the week long service which included other service a hood dent occurred (in my opinion). Pictures of the car before service did not reveal any significant dent and it was present post work. Snow/ice was on car thus not noted when picked up Jan 2005. When melted in garage at home there it was. Communicated my concerns to service mgr and forwarded photos/info. They desired not even to see it, said it must have been something/bird I ran into going home?! What bird?? Had to pay over 1800 for a new hood. Their comment was...file it on your insurance since that's what it is for. I am not happy with the support from the dealer or BMW on this issue. I will never recommend this dealer to anyone! More
by twmarshm3
