Autohaus BMW - Service Center

Had to take care of my daughter’s car from a distance and they were so easy to work with over the phone and completed everything she needed done in a very timely manner. they were so easy to work with over the phone and completed everything she needed done in a very timely manner. More

I was met immediately and checked in. Chris is friendly as well as professional. He walked me through recommended services and explained why each was timely. He is credit to Autohaus as well as BMW as well as professional. He walked me through recommended services and explained why each was timely. He is credit to Autohaus as well as BMW More

Great Customer Service. Always great working with Patti as she provides the highest level of customer service. Up front and continuous communication through out the whole se Always great working with Patti as she provides the highest level of customer service. Up front and continuous communication through out the whole service process. By being proactive and very courteous it makes working with Patti a wonderful experience. More

Appreciate going over prices before starting the service. They were very friendly and quick on my service. I would have preferred they went over any issues found or fixed vs leaving me a general report. But They were very friendly and quick on my service. I would have preferred they went over any issues found or fixed vs leaving me a general report. But overall a good experience. More

Staff was very helpful, professional and friendly. Told me what to expect and the timeframe and they were spot on. They also inspected my wife's car and did report a small problem but since it was a repai me what to expect and the timeframe and they were spot on. They also inspected my wife's car and did report a small problem but since it was a repair done at another shop, I was able to take it back and have the repair done under warranty. Great, honest guys! More

Terrific service I bought my X3 at another dealership but service it here. Patti Kupfer is my service specialist, and she has been wonderful to deal with. Servicing ca I bought my X3 at another dealership but service it here. Patti Kupfer is my service specialist, and she has been wonderful to deal with. Servicing cars can often be a chore but she is efficient, knowledgeable, helpful and friendly. She makes the whole process much, much easier. Can’t say enough about the service here, and in particular Patti. More

Always have a great experience with Patti!! She goes above and beyond to provide me with great service! Great knowledge and always great customer service. above and beyond to provide me with great service! Great knowledge and always great customer service. More

I would like it to go on record that we have received excellent service from our service advisor Patti. My wife and I are kept fully informed as to problem solving and believe the pricing to be both comp excellent service from our service advisor Patti. My wife and I are kept fully informed as to problem solving and believe the pricing to be both competitive and honest. Thanks to Patti for her excellent customer care and the offer of a courtesy car is always appreciated. Patti truly ease our minds each time we come to see you! More

From start to finish these folks had their best foot forward. Impressive doesn't describe the overall experience. Patti was patient, efficient and very friendly. forward. Impressive doesn't describe the overall experience. Patti was patient, efficient and very friendly. More

Autohaus BMW is a great dealership and Linda Schaffer is always a treat to do business with in the service department. It’s always a good experience. always a treat to do business with in the service department. It’s always a good experience. More