2,325 Reviews of Autohaus BMW - Service Center
Always a pleasure to see and work with Linda. It’s important to me to be able to trust my service advisor. Victor, the GM has an amazing crew. Thank you for making the service process so painless! important to me to be able to trust my service advisor. Victor, the GM has an amazing crew. Thank you for making the service process so painless! More
My service experience was easy and the staff were accommodating as always. I was able to drop off and get a loaner without an advanced appointment (flat tire). accommodating as always. I was able to drop off and get a loaner without an advanced appointment (flat tire). More
Efficient and complete curtious service Clean Efficient and complete curtious service Clean surroundings Flexible in helping to determine the priorities of what needed to be repaired and what c Efficient and complete curtious service Clean surroundings Flexible in helping to determine the priorities of what needed to be repaired and what could be deferred More
Tire repair We were in town and needed our tires replaced. Ty in service was so helpful working us in realizing we really needed to get it fixed. We were in and We were in town and needed our tires replaced. Ty in service was so helpful working us in realizing we really needed to get it fixed. We were in and out with a new set of tires in 3 hours. If service is any indication, you should be able to buy from this dealer and have a good experience. More
'Best Service Advisor' Linda Schaefer is like the car and the facility, 1st class. Linda knows the BMW and the service needs inside and out. Gives us tremendous peace of mi Linda Schaefer is like the car and the facility, 1st class. Linda knows the BMW and the service needs inside and out. Gives us tremendous peace of mind knowing our BMW is getting everything it needs. More
Had to take care of my daughter’s car from a distance and they were so easy to work with over the phone and completed everything she needed done in a very timely manner. they were so easy to work with over the phone and completed everything she needed done in a very timely manner. More
I was met immediately and checked in. Chris is friendly as well as professional. He walked me through recommended services and explained why each was timely. He is credit to Autohaus as well as BMW as well as professional. He walked me through recommended services and explained why each was timely. He is credit to Autohaus as well as BMW More
Staff was very helpful, professional and friendly. Told me what to expect and the timeframe and they were spot on. They also inspected my wife's car and did report a small problem but since it was a repai me what to expect and the timeframe and they were spot on. They also inspected my wife's car and did report a small problem but since it was a repair done at another shop, I was able to take it back and have the repair done under warranty. Great, honest guys! More
Great Customer Service. Always great working with Patti as she provides the highest level of customer service. Up front and continuous communication through out the whole se Always great working with Patti as she provides the highest level of customer service. Up front and continuous communication through out the whole service process. By being proactive and very courteous it makes working with Patti a wonderful experience. More
Appreciate going over prices before starting the service. They were very friendly and quick on my service. I would have preferred they went over any issues found or fixed vs leaving me a general report. But They were very friendly and quick on my service. I would have preferred they went over any issues found or fixed vs leaving me a general report. But overall a good experience. More