Back

Autohaus BMW - Service Center

St. Louis, MO

4.8
2,325 Reviews

2,325 Reviews of Autohaus BMW - Service Center

Sort by
July 31, 2020

Always a pleasure to see and work with Linda. It’s important to me to be able to trust my service advisor. Victor, the GM has an amazing crew. Thank you for making the service process so painless! More

by carpecricket
Recommend Dealer
Yes
Employees Worked With
Victor Richards, Linda Schaefer
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your positive review! Our service team truly goes above and beyond to create the best possible experience for every customer. Linda is an excellent advisor!

July 31, 2020

My service experience was easy and the staff were accommodating as always. I was able to drop off and get a loaner without an advanced appointment (flat tire). More

by MSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Krysiak
Aug 10, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are happy to hear that you had a prompt and professional experience with our service department. Our team strives to be as accommodating as possible!

July 31, 2020

Efficient and complete curtious service Clean Efficient and complete curtious service Clean surroundings Flexible in helping to determine the priorities of what needed to be repaired and what c More

by WCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We do our best to maintain a clean and efficient space. Thank you for choosing Autohaus!

July 31, 2020

Tire repair We were in town and needed our tires replaced. Ty in service was so helpful working us in realizing we really needed to get it fixed. We were in and More

by RYANLCARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Aug 11, 2020 -

Autohaus BMW responded

Thank you for your positive review, Ryan! We are so excited to hear about your positive experience with us. Thank you for the referral!

July 31, 2020

'Best Service Advisor' Linda Schaefer is like the car and the facility, 1st class. Linda knows the BMW and the service needs inside and out. Gives us tremendous peace of mi More

by robertandbetsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 10, 2020 -

Autohaus BMW responded

Thank you for the positive review! Linda is one of the most reliable and professional advisors! We are so glad to hear that you are content and comfortable during your visits with us!

July 31, 2020

Had to take care of my daughter’s car from a distance and they were so easy to work with over the phone and completed everything she needed done in a very timely manner. More

by Lhuston04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 11, 2020 -

Autohaus BMW responded

Thank you for your review! We are pleased to hear about your prompt and professional experience with us.

July 30, 2020

I was met immediately and checked in. Chris is friendly as well as professional. He walked me through recommended services and explained why each was timely. He is credit to Autohaus as well as BMW More

by fmohr.fm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Chris is one of the best as he is truly a great asset to our team. We are pleased to hear about your positive experience with us.

July 30, 2020

Staff was very helpful, professional and friendly. Told me what to expect and the timeframe and they were spot on. They also inspected my wife's car and did report a small problem but since it was a repai More

by ptorcn
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are so grateful to be able to hear about your experience with us. Our team is highly personable and professional! Thank you for choosing Autohaus.

July 30, 2020

Great Customer Service. Always great working with Patti as she provides the highest level of customer service. Up front and continuous communication through out the whole se More

by seancfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for choosing Autohaus and for the positive review! Patti is very professional and friendly, we are so happy to hear about your experience with her. We hope you have many more wonderful experiences with us!

July 30, 2020

Appreciate going over prices before starting the service. They were very friendly and quick on my service. I would have preferred they went over any issues found or fixed vs leaving me a general report. But More

by lquaisi
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are happy to know that you had a good experience with us. It is important to us to have a mutual understanding between the advisor and client with a successful outcome!

...
116
...