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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,326 Reviews

2,326 Reviews of Autohaus BMW - Service Center

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July 30, 2020

Staff was very helpful, professional and friendly. Told me what to expect and the timeframe and they were spot on. They also inspected my wife's car and did report a small problem but since it was a repai More

by ptorcn
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are so grateful to be able to hear about your experience with us. Our team is highly personable and professional! Thank you for choosing Autohaus.

July 29, 2020

Terrific service I bought my X3 at another dealership but service it here. Patti Kupfer is my service specialist, and she has been wonderful to deal with. Servicing ca More

by Mack Bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the positive review! Patti is one of the best advisors, we are so happy to have her apart of our team! We look forward to future positive experiences with you!

July 27, 2020

I would like it to go on record that we have received excellent service from our service advisor Patti. My wife and I are kept fully informed as to problem solving and believe the pricing to be both comp More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Patti is very transparent and professional about the service being done. Thank you for choosing Autohaus, we are so happy to hear about your great experience with us!

July 27, 2020

Always have a great experience with Patti!! She goes above and beyond to provide me with great service! Great knowledge and always great customer service. More

by Jtsmoma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the great review! Patti is very knowledgable and personable. We are lucky to have her apart of our team. Thank you for choosing Autohaus!

July 25, 2020

From start to finish these folks had their best foot forward. Impressive doesn't describe the overall experience. Patti was patient, efficient and very friendly. More

by PK
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the great review! Patti and our service team strive to be prompt and professional. Thank you for choosing Autohaus, we are thrilled to know about your positive experience.

July 25, 2020

My husband and I have been Autohaus customers for twenty years. My husband and I have had a great relationship with Renard Lasane and Chris Bouie in Sales and Mike and Linda has in Service! I have recommend More

by Bfjackson06
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 11, 2020 -

Autohaus BMW responded

Thank you for your 5-star rating! We are so grateful to have you apart of the Autohaus family! We strive to go above and beyond for our customers as we have a very professional and personable staff. Thank you for sharing your positive experience with us.

July 25, 2020

Autohaus BMW is a great dealership and Linda Schaffer is always a treat to do business with in the service department. It’s always a good experience. More

by drew42547
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the positive review! Linda is a great advisor. We are so happy to hear about your great experience with us!

July 24, 2020

Always professional, thorough, and courteous. I’ve experienced Sales and Service with Autohaus since 2007 - their Customer Service has been exemplary and consistent over the years. More

by cindy.biekert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the positive review, Cindy! We do our best to maintain a professional and effective atmosphere. We are thrilled to hear about your consistently great experiences with us. Thank you for choosing Autohaus BMW!

July 23, 2020

Best crew in the business I've been to many BMW stores, and Autohaus is hands down the finest group of knowledge, experience and skill in the automotive business. A true asset More

by tyancona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Aug 11, 2020 -

Autohaus BMW responded

Thank you for your positive review! We are grateful to have such a professional and friendly staff. Thank you for choosing Autohaus!

July 23, 2020

Autohaus is the best! Linda Schaeffer is always there for me. Everyone at Autohaus is very helpful, courteous and efficient! I have never had anything other than an outstanding experience at Autohaus! More

by kathec
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the review! Linda is a very transparent, genuine, and professional member of our team! Thank you for the 5-star rating and for choosing Autohaus BMW!

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