2,244 Reviews of Autohaus BMW - Service Center
Immaculate experience Everyone at Autohaus BMW has outstanding customer service and they always strive to keep the customer happy, which is very much appreciated. My servic Everyone at Autohaus BMW has outstanding customer service and they always strive to keep the customer happy, which is very much appreciated. My service advisor(Patti) is absolutely amazing. She doesn't make me feel like I'm forced or rushed to make any decisions when it comes to my vehicle. I definitely recommend Autohaus BMW for all of your vehicles needs! More
Thank You Autohaus! I just wanted to acknowledge the incredible automotive repair service and customer care I recently received from the Autohaus BMW team. After being s I just wanted to acknowledge the incredible automotive repair service and customer care I recently received from the Autohaus BMW team. After being subjected to an incredibly frustrating repair issue at my hometown BMW dealership, I made the trip down to Autohaus BMW and was treated as a truly valued customer and my automotive issue was quickly resolved. The difference in dealership customer service standards could not have been more apparent.....thank you Autohaus! More
Excellent Service Never had a bad experience with the service department. Top notch dealership. Would not take our 750 any place else. Chris and Mike are amazing, Never had a bad experience with the service department. Top notch dealership. Would not take our 750 any place else. Chris and Mike are amazing, More
Patti is outstanding. Patti Kupfer is consistently outstanding. Her communication is always prompt and upbeat. She keeps me informed about the status of the repair and alwa Patti Kupfer is consistently outstanding. Her communication is always prompt and upbeat. She keeps me informed about the status of the repair and always offers a loaner vehicle. More
Great service advisor Ethan is great at assisting with any issue my 2017 bmw x5 has and communicating everything throughout the process. I definitely would reccomend this s Ethan is great at assisting with any issue my 2017 bmw x5 has and communicating everything throughout the process. I definitely would reccomend this service team and ethan in particular. More
Exellent!!!! I have been going to this dealership for 5 years. They are friendly and experts on servicing my car. Linda has always a big smile on her face. She is I have been going to this dealership for 5 years. They are friendly and experts on servicing my car. Linda has always a big smile on her face. She is an asset for this dealership More
Great service great experience Wind noise coming from drivers side window even with window rolled up. Amanda assured me they could take care of problem very quickly. It was impetiti Wind noise coming from drivers side window even with window rolled up. Amanda assured me they could take care of problem very quickly. It was impetitive I got to work. Within an hour the problem was fixed and I was on my way. Amanda was attentive sincere and genuinely wanted to help me. She was terrific. I would highly recommend the dealership and especially Amanda. More
Wow!! ! Ethan K, the service advisor customer service skills are one of a kind! Never in my life have I received this type of care and friendliness from a c ! Ethan K, the service advisor customer service skills are one of a kind! Never in my life have I received this type of care and friendliness from a company! Thank you Ethan can't wait to come back! More
Exceptional service with Patti in the service department Patti is great! She goes above and beyond in order to fix the problem with my BMW and keeps me happy. I feel that she is always taking care of my se Patti is great! She goes above and beyond in order to fix the problem with my BMW and keeps me happy. I feel that she is always taking care of my service issue and looking into the future for me and my vehicle. I look forward to working with Patti in the future. Thank you Patti! More
Excellent service department! I live about 45 min from Autohaus and pass another BMW dealership on my way to Autohaus - yet I still go to Autohaus Bc of Linda Schaefer in the servi I live about 45 min from Autohaus and pass another BMW dealership on my way to Autohaus - yet I still go to Autohaus Bc of Linda Schaefer in the service department. Linda personifies friendly professionalism and is truly one of the big factors we have kept buying BMWs. The dealership itself is meticulously clean, bright and I have never met a staff person who was not extremely helpful and service oriented. More