Autohaus BMW - Service Center

Unexpected warranty work! In rush hour traffic and my BMW 3series started running rough and the service engine light came on. Amanda made sure that everything was in the system In rush hour traffic and my BMW 3series started running rough and the service engine light came on. Amanda made sure that everything was in the system so that when I arrived with my car it was a short and sweet process before I was out the door in a loaner. The service was completed the next day and Autohaus even washed my vehicle for me. Fabulous experience and I highly recommend Amanda and the Autohaus team. More

Great service! The service at Autohaus is top notch! From drop off to pick up, it’s a high end experience. And since I met Patti a couple of years ago, she’s my go The service at Autohaus is top notch! From drop off to pick up, it’s a high end experience. And since I met Patti a couple of years ago, she’s my go-to when I need an appointment. More

Love my beemer I am a long time Autohaus customer but worked with Ethan for the first time and couldn’t be happier! He listened to my concerns and even gave me a few I am a long time Autohaus customer but worked with Ethan for the first time and couldn’t be happier! He listened to my concerns and even gave me a few ideas that were really helpful! I highly recommend Autohaus and Ethan! More

Painless repeat visit I had to bring my car back in for a repeat visit. usually youd think that would be terrible...but Ethan made it painless and actually enjoyable. He t I had to bring my car back in for a repeat visit. usually youd think that would be terrible...but Ethan made it painless and actually enjoyable. He truly is a friendly face in a rather intimidating place. For a older woman he makes me feel very confident and thats what matters most. Thanks Ethan...again! More

THANK YOU! The appointment was kept and the work done efficiently at the agreed upon price.this the place and staff are always friendly and willing to help. It's The appointment was kept and the work done efficiently at the agreed upon price.this the place and staff are always friendly and willing to help. It's nice to have a place you know you can trust.Thank you again! More

took the car in for an oil change The service advisor,Mike Crader looked into the records and advised me that in addition to the oil change several other items needed to be checked. He The service advisor,Mike Crader looked into the records and advised me that in addition to the oil change several other items needed to be checked. He was able to fit me into the schedule without making an appointment. Even though he told me that it could take one and a half hours the car was ready before that time and had been washed and vacuumed. The service as well as the people at Autohaus are outstanding, and I have been a customer for many years. In fact thirty items were checked. Lou Cohen More

Amanda is awesome Amanda was very helpful with the servicing of my BMW X5. She is wonderful and I would highly recommend her and Autohaus to fellow BMW owners. Amanda was very helpful with the servicing of my BMW X5. She is wonderful and I would highly recommend her and Autohaus to fellow BMW owners. More

Chris Clem is a savior! As I was in St. Louis for an academy conference, my car engine began to overheat and smoke on Sunday morning. I had to get my vehicle towed to AutoHau As I was in St. Louis for an academy conference, my car engine began to overheat and smoke on Sunday morning. I had to get my vehicle towed to AutoHaus BMW at 7am, with no prior appointment due to the fact that they were closed on sunday. Chris Clem, a service advisor, understood that I was stuck there until my car was fixed and he went out of his way to get parts from around town to his dealership to ensure I would be able to make it home by that night. Chris Clem was beyond friendly and made my experience stress free and very easy! I would go as far to call him a friend of mine because of how great of a guy he was and how helpful he was in such a short amount of time. He squeezed me in, on a monday, and made sure that everything would be good to go by the time I got back on the road. I work for a BMW dealership back at home and we do not have employees like Chris, AutoHaus BMW is beyond lucky to have him working there!! Thank you AutoHaus BMW and Chris Clem, you got me back home! More

Service Department is great!! I have been in here a few times recently with a couple of different cars. They are responsive and great at keeping the client up to date with servic I have been in here a few times recently with a couple of different cars. They are responsive and great at keeping the client up to date with service status. I highly recommend the service department here. I sent a 328 in to Mike and got it back cleaner then it was when I sent it in. I sent another 328 in to Amanda and she went above and beyond to keep a client. Best service rep ever!! I also need to mention they are quick to complete work as well. I cant say enough good about Autohaus service department More

Mike Crader - Excellent Response Mike fit me in to a tight year-end service schedule to assess a check-engine light indicator. Even arranged a loaner on short notice. Service tech d Mike fit me in to a tight year-end service schedule to assess a check-engine light indicator. Even arranged a loaner on short notice. Service tech diagnosed fault with fuel injectors ( love the N54 motor!) and replaced both banks same day. Fortunately covered by a BMW warranty extension for this problem. Mike is responsive, professional, and a good communicator. Like his dry sense of humor too. More