Autohaus BMW - Service Center

Great service Took my car in for oil service, and the experience was perfect as usual. Even though I was working with a new service writer, Amanda, she was great a Took my car in for oil service, and the experience was perfect as usual. Even though I was working with a new service writer, Amanda, she was great and you wouldn't know she hadn't been there for years. She had everything in order when I arrived, so it was quick to drop off my car and pick up the loaner. Also, not sure who it was, but kudos to the person that washed my car while it was in the shop. I appreciated you cleaning off the road oil - I was assuming I'd have to do that myself. :) More

Direct, open, and friendly service Took my car in for routine service and Mike Crader was very open and explained additional services. The whole group there is knowledgable and helpful Took my car in for routine service and Mike Crader was very open and explained additional services. The whole group there is knowledgable and helpful. No one is better than the Autohaus service group. More

Great Experience I didn't have an appointment but my BMW needed service. I called and spoke to Ethan Krysiac who told me to come right over. When I got there Amanda Su I didn't have an appointment but my BMW needed service. I called and spoke to Ethan Krysiac who told me to come right over. When I got there Amanda Suraci helped me and I couldn't have been happier! She was professional and a pleasure to work with. I am a cudtomer for life now!! More

Service/maintenance Staff is very helpful. My appointment was made quickly and conveniently. Work was performed well, and my vehicle was returned to me clean and ready to Staff is very helpful. My appointment was made quickly and conveniently. Work was performed well, and my vehicle was returned to me clean and ready to go!! More

Happy bmw owner I brought my bmw in for service and thought I was going to have to wait at the dealership. Amanda Suraci was my service advisor and when she checked w I brought my bmw in for service and thought I was going to have to wait at the dealership. Amanda Suraci was my service advisor and when she checked what I was due for she gave me a loaner car so that I wouldn't have to spend several hours there!! I couldn't have been happier! She even had my wipers changed even though I forgot to mention that they were streaking!! In the past I had worked with Ethan who remembered me and made a point to say hi to me when I came back to pick up. More

great service on btw Linda Schaefer is the best service advisor i have ever meet, Takes care of my BMW like family. Linda thank you for all you do for me and family. Linda Schaefer is the best service advisor i have ever meet, Takes care of my BMW like family. Linda thank you for all you do for me and family. More

Always a Great Service experience with Chris Clem! While I'm sure other service advisors are good, I've been working with Chris exclusively for 4 years now and I wouldn't want to deal with anyone else. While I'm sure other service advisors are good, I've been working with Chris exclusively for 4 years now and I wouldn't want to deal with anyone else. I have never had a bad experience. He is professional, courteous, responsive, and sensitive to my schedule and conflicting demands. A complete pleasure to deal with! More

Chris Clem is great! I greatly appreciated Dan as my Service Advisor and was disappointed when he left. I asked and he recommended Chris as my Advisor. Chris has totally l I greatly appreciated Dan as my Service Advisor and was disappointed when he left. I asked and he recommended Chris as my Advisor. Chris has totally lived up to all that Dan stated and more. He is very courteous, attentive to my concerns and time requirements, always presenting solutions and and answers that meet the need. Nice to see a bright and courteous young man who is also competent and knowledgeable with a very complicated product (BMWs!). More

Above and beyond Many times auto service departments see a problem in black in white. I felt mine (a major repair to a BMW that was a few months out of warranty) was a Many times auto service departments see a problem in black in white. I felt mine (a major repair to a BMW that was a few months out of warranty) was a shade of gray. Fortunately, Service Advisor Mike Crader saw it the same way and went to bat for me, authorizing the repair at zero cost. It's refreshing when someone says "yeah, that's not right" and takes care of the issue at hand, the kind of resolve that will keep me an Autohaus customer. More

"Great Work!" Patti was extremely helpful and kind. She was able to find me a discount on 4 tires price and loaned me a X5 to drive home. Overall experience was s Patti was extremely helpful and kind. She was able to find me a discount on 4 tires price and loaned me a X5 to drive home. Overall experience was super happy. More