2,253 Reviews of Autohaus BMW - Service Center
Quick, friendly and efficient visit Quick appointment. Patty very helpful. Loaner provided. Dropped off at 9:00 done by 12:20. Patty is very friendly and totally on the ball. Would recom Quick appointment. Patty very helpful. Loaner provided. Dropped off at 9:00 done by 12:20. Patty is very friendly and totally on the ball. Would recommend Autohaus to everyone. More
Excellent Service Greg Issitt at Autohaus BMW has been an excellent resource for our BMWs. Greg is very knowledable, efficient and supportive. I'd only seek out the Aut Greg Issitt at Autohaus BMW has been an excellent resource for our BMWs. Greg is very knowledable, efficient and supportive. I'd only seek out the Autohaus team for BMW service. Bob Appleton More
Positive and friendly experience I took my BMW X3 in for service. I was given a time which was convenient for me to meet with Mike Crader, my service representative. Mike had me sit I took my BMW X3 in for service. I was given a time which was convenient for me to meet with Mike Crader, my service representative. Mike had me sit at his desk and reviewed the recommendations for service my vehicle needed at the time. He discussed the cost of each and helped us separate out what was essential at the time and what did not need to be done right away to help with expense. The car was ready the following morning and we had it back within less than 24 hours. Mike Crader was great - he had a good sense of humor and was very friendly and helpful. Autohaus BMW has been great throughout our BMW ownership experience! More
Great Service! I thought I needed to get a new tire because of the noise my car was making, but Chris thought it might be something else- although I was pretty sure I thought I needed to get a new tire because of the noise my car was making, but Chris thought it might be something else- although I was pretty sure it was the tire. Fortunately I was wrong, and thankfully we didn't have to put an unnecessary new tire on the car. Chris and the tech team found the real issue quickly and saved me some money in the process. I always recommend Chris and the service team at Autohaus. More
Best Service Department Ever‼️ Anyone owning a BMW learns early on that excellent, knowledgeable service advisors are a must for a successful experience. Linda Schaefer is this pers Anyone owning a BMW learns early on that excellent, knowledgeable service advisors are a must for a successful experience. Linda Schaefer is this person. She consistently goes above and beyond for her clients and I trust her implicitly! Even though I am out of my warranty, Linda is my go-to-gal for everything BMW and my experinice has been much better for it! Autohaus is so fortunate to have her! More
Autohaus service center is Awesome. Linda Schaefer is knowledgeable, professional, friendly, and knows her BMW's. She always makes sure my car gets the service it needs and not that whi Linda Schaefer is knowledgeable, professional, friendly, and knows her BMW's. She always makes sure my car gets the service it needs and not that which it doesn't need! I have been through many, many BMW's and Autohaus has been my go to service center all the years. More
Awesome personel From the time I arrived the quality of service was impeccable. I only wished I had purchased my vehicle from here. Maybe, I would have received better From the time I arrived the quality of service was impeccable. I only wished I had purchased my vehicle from here. Maybe, I would have received better performance with my car. More
Professional, courtious, time-sensitive Service writer, Chris Clem, has been a joy to deal with ever since I purchased my vehicle. His level of professionalism, courteousness, sensitivity to Service writer, Chris Clem, has been a joy to deal with ever since I purchased my vehicle. His level of professionalism, courteousness, sensitivity to my time constraints, and willingness to work with me to get things done and done properly has been outstanding. He always delivers on timelines, cost, and keeps me informed on any potential deviations. I have always requested Chris for all my service needs and have never been disappointed. More
Fast Service! My car was repaired in less than 24 hours-I was given a beautiful loaner and my service was outstanding! Ethan was very helpful in explaining the pro My car was repaired in less than 24 hours-I was given a beautiful loaner and my service was outstanding! Ethan was very helpful in explaining the problem!. More
Professional and accommodating. Went in for a new tire on my lease and they not only took care of the tire at a great price but took care of many other things for free. I received a Went in for a new tire on my lease and they not only took care of the tire at a great price but took care of many other things for free. I received a loner car while in the shop. Overall the service was top notch. Bob and Dan give amazing customer service! More