Autohaus BMW - Service Center

visit with 'genius' Chris Buie is essential for someone like me. I think he will have the patience and knowledge to help me love this car. There are so many features th Chris Buie is essential for someone like me. I think he will have the patience and knowledge to help me love this car. There are so many features that I need explained and after sales service is more important than the sales experience alone. More

Autohaus BMW I've worked with other BMW dealers and find that Autohaus by far has the most accommodating sales and service staff along with the most professional s I've worked with other BMW dealers and find that Autohaus by far has the most accommodating sales and service staff along with the most professional service department in the area. Highly recommend. More

Service Adviser Chris Clem Chris Clem continues to provide excellent assistance as my Service Adviser at Autohaus. Chris has helped me for many years as we seek to keep my '07 Chris Clem continues to provide excellent assistance as my Service Adviser at Autohaus. Chris has helped me for many years as we seek to keep my '07 X3 in top condition. He is professional and knowledgable, easy to get in contact with, keeps me updated when my car is in for service and I know that I can trust his advice and count on him to make sure that all will go smoothly. I have driven several brands of cars over the years but from now on I'm sold on BMWs, Autohaus and Chris Clem! More

Service Team caring and knowledgeble Our BMW was bought in Germany and has been serviced by four dealerships, Rheinland and Kirsh in Germany, Cottswalds in the England and Autohaus in the Our BMW was bought in Germany and has been serviced by four dealerships, Rheinland and Kirsh in Germany, Cottswalds in the England and Autohaus in the United States. Gregg Issitt by far is the most knowledgeable service manager I have met in any country. Not only does he KNOW the car but he also follows up periodically to ensure the car is performing, as it should. He ensures our BMW experience is amazing. Lucky for Autohaus we met him at our first USA service over three years ago. I have shopped around, in St Louis and Springfield, but none of them have matched the knowledge I have experienced at Autohaus. Now I don’t bother to call anyone but Greg when I have a question about our BMW. Greg was not available during my last visit so Mike Crader took care of us and I was very happy with him as well. Well done all around. More

car maintenance My family has two BMW's I am the person that brings the car in for check-ups etc. I deal with Mike Crader, Service Manager. He is always attentive, My family has two BMW's I am the person that brings the car in for check-ups etc. I deal with Mike Crader, Service Manager. He is always attentive, happy, and is knowledgeable and helpful. I could not ask for a better representative. The service is excellent. More

Service Team Exceptional This has been our first experience with the BMW line and we could not be anymore pleased than the attention and service we have received from Autohaus This has been our first experience with the BMW line and we could not be anymore pleased than the attention and service we have received from Autohaus BMW. Linda Schaefer has been nothing short of amazing in her support of our 5 series. She knows her product inside and out and has made the process of having service done on our vehicle seamless! We are owners of 5 cars within our family and so service is a key part of maintaining our vehicles. Autohaus has made the entire experience exceptional. Linda has made it exceptional. We wouldn't go anywhere else. Thanks Linda and Autohaus! Peter G More

I love My BMW I am on my second BMW X5. My first one was a 2006. I was so happy with the first one that in 2012 I traded it in for a new X5. I am not only very i I am on my second BMW X5. My first one was a 2006. I was so happy with the first one that in 2012 I traded it in for a new X5. I am not only very impressed with the BMW, but also the service I receive from Autohaus, and my service adviser, Linda Schaefer. I always feel like I’m her favorite customer. She is always very honest, and has the knowledge to properly advise me on what needs to be done. When my X5 was about to run out of warranty and the included maintenance , she made sure I had everything done before the program ran out. Now that my X5 is about 7000 miles out of warranty, and needing a fair amount of work to fix an intermittent problem, she and Autohaus got BMW to kick in and cover the repair under warranty. So, that is why I try to convince all my friends to look at BMW when they are looking for a new car. More

First class service! Autohaus BMW has the best facility and staff, hands down. I've owned 5 and tried several dealers, but none compare to the friendly, professional and Autohaus BMW has the best facility and staff, hands down. I've owned 5 and tried several dealers, but none compare to the friendly, professional and high integrity treatment you get at Autohaus. My Service Rep Linda Scheafer is the absolute best...extremely knowledgable and makes sure I get the right things done at the right time with clear explanations...I trust her to take good care of my 535i and Z4M and she does. From the check in guy, to sales, parts and check out...everyone at Autohaus makes me feel like I'm in the right place. More

Experience with BMW diagnostics I have had a great experience with my 2009 6-speed manual 328i. Bought it new from Isringhausen when I lived in IL and have had no major concerns unt I have had a great experience with my 2009 6-speed manual 328i. Bought it new from Isringhausen when I lived in IL and have had no major concerns until recently when it was idling strangely on off-ramps and in slow traffic and surging on the highway. Took it to a local import specialist within walking distance who helped with AC performance, yet who told me a BMW dealer would be better able to diagnose the idling/surging weirdness. Autohaus was great! They reassured me that without a 'check engine' light, I'd be okay to get my car in a few days later and then they promptly diagnosed and fixed the engine performance issues. Autohaus has loaners, which is very helpful to not have the extra step of getting a rental. Plus, great incentive about what awaits me next time I am looking for a new BMW! More

Phenomenal customer service I have never experience customer service to this degree. Linda Schaefer, m Service aAvijsor was wonderful.. She was friendly, engaging, made me feel I have never experience customer service to this degree. Linda Schaefer, m Service aAvijsor was wonderful.. She was friendly, engaging, made me feel welcome, and that I was in a trustworthy place. Later, when she explained to me what was going on with my car, she was knowledgable, precise, and considerate of of concerns. I enjoyed having a female service advisor for a change. I was quite impressed with her knowledge of the engine as well. She cared.and she was genuine. I was brought to meet the auto mechanic, Dan, who had working diligently on my car. He showed me everything that was going on and explained what he was seeing and doing in complete detail I felt like he was a neurosurgeon and my car was his private patient. I was offered a beautiful brand new loaner car while my car was being serviced. All the way, I was treated like a VIP customer. More