Autohaus BMW - Service Center

Awesome as Usual! My service was stellar as usual! My service advisor kept me apprised of the status of my repairs and ensured my car was returned timely My service was stellar as usual! My service advisor kept me apprised of the status of my repairs and ensured my car was returned timely More

Chris Clem and the service department is great I am on my third car and have always had a great experience. Emailed Chris Clem Monday morning and he got back to me right away, set up an appointme I am on my third car and have always had a great experience. Emailed Chris Clem Monday morning and he got back to me right away, set up an appointment for my schedule and got my problem solved. Friendly courteous and good at his job. Thank you Chris. More

Great experience, as always I recently took my 528i in to have service done as indicated by the service indicators on the car. Mike Crader was very helpful setting the appointmen I recently took my 528i in to have service done as indicated by the service indicators on the car. Mike Crader was very helpful setting the appointment at a convenient time and arranging for a loaner car. I usually ask to have the tires looked at to make sure they are still serviceable. I have also dealt with Greg Issitt in the past who has always been great to deal with. After several times telling me that the tires were OK, yesterday I was told they need replaced. I was glad to hear this so I did not need to worry about a preventable blowout on the road. Both Mike, Greg and quite frankly everyone I have dealt with at Autohaus are knowledgeable, enjoyable and good to deal with. Keep up the good work. More

Great Service! Greg Issitt sets the standard as a service advisor. Knowledgeable, friendly, honest and a pleasure to deal with in every way. Greg has been my go-to Greg Issitt sets the standard as a service advisor. Knowledgeable, friendly, honest and a pleasure to deal with in every way. Greg has been my go-to guy at Autohaus for 6 years. He represents himself and his employer with the utmost class and professionalism. More

beyond excellent Please! keep the good BMW Genius there he is valuable assess having trouble with my car 2014 428ixGps was working .He fix the problems Sept 23 2015 Please! keep the good BMW Genius there he is valuable assess having trouble with my car 2014 428ixGps was working .He fix the problems Sept 23 2015 More

Easy, responsive, and reliable service Love Autohaus BMW. I did my research, determined what I was willing to pay, contacted my sales rep, he agreed, we ordered the car, and the car was de Love Autohaus BMW. I did my research, determined what I was willing to pay, contacted my sales rep, he agreed, we ordered the car, and the car was delivered in a timely manner and equipped as ordered. Hands down, the most stress free and pleasant car purchase transaction ever. Since then, service has been accommodating, cordial, friendly and easy to work with. I have been working with Jennifer for my last few visits and she has been quick and responsive. The car service personnel who great me when I arrive are also friendly and helpful. More

Top Notch Service! My car starting running hot, and I had to park it immediately. In addition, I was leaving twon in a couple of days. I called Chris Clem and informed h My car starting running hot, and I had to park it immediately. In addition, I was leaving twon in a couple of days. I called Chris Clem and informed him my situation, which included having my car towed to the service center. He determined the probable casue of the overheating coupled with an estimated cost, just in case. I left town requesting a friend handle the towing etc. I learned upon my return that Chris had been ill, nonetheless, had place the necessary information need on my repairs and the it went on without a hitch. In addition, it was completed the same day. Upon my return the following week, my car was in the garage and running well. To me this is the mark of a great/awesome service representative, and I applaud Autohaus and Chris Clem for going that extra step and grateful that he is MY service representative. More

BMW 101 I was having a few problems understanding some of the gadgets in my 5 series. Chris Buie was so nice and spent at least an hour with me until I unders I was having a few problems understanding some of the gadgets in my 5 series. Chris Buie was so nice and spent at least an hour with me until I understood how to operate everything I was having problems with. He, and everyone at Autohaus, have been so nice and helpful. More

Another great service experience. Once again Autohaus has surpassed my expectations with pronominal service. Chris Clem and Mike Crader went above and beyond to ensure that my issue wa Once again Autohaus has surpassed my expectations with pronominal service. Chris Clem and Mike Crader went above and beyond to ensure that my issue was resolved as quickly and painlessly as possible. I would expect nothing less from the best BMW service department in the St Louis metro area. There is a reason that I have been coming to Autohaus for over 20 years and folks like these guys are the reason. Always easy, always a pleasure, always first class and never an issue. More

Excellent experience Chris Clem has always gone above and beyond to provide excellent service. He stays in touch with me during the whole process and I have noticed the Chris Clem has always gone above and beyond to provide excellent service. He stays in touch with me during the whole process and I have noticed the loaner car is always set on the radio station and temperature as I had it set on my car Autohaus is very fortunate to have him on their staff More