Autohaus on Edens

Service department lies and cheats. They replaced a part Service department lies and cheats. They replaced a part and gave me the old one. It was good, $1200 mistake going to them. Beware of there tactics. Service department lies and cheats. They replaced a part and gave me the old one. It was good, $1200 mistake going to them. Beware of there tactics. More

Turned in a leased car on an early release offer. Payment for new car and payment for old car crossed as always pay for the month in advance. I ended up paying lease for both new and old car for the month. A for new car and payment for old car crossed as always pay for the month in advance. I ended up paying lease for both new and old car for the month. Autohaus refused to refund me for the time I was paying for 2 leases. My calls to finance office are not being returned. My interactions with the sales manager have been been disappointing to say the least. How many times a month are they doing this to other customers who because of automatic payments are not aware that this is happening!! More

John in the Service Department at Autohaus is absolutely John in the Service Department at Autohaus is absolutely positively the most conscientious and diligent service tech that I have ever encounter John in the Service Department at Autohaus is absolutely positively the most conscientious and diligent service tech that I have ever encountered. He has been taking care of my Mercedes S430 for years and always amazes me. He is friendly, responsive and always looks out for my best interest. John is clearly a valuable employee and Autohaus is very lucky to have him. It is also really nice to know that the outstanding customer service dosent stop after you purchase your car from Autohaus. I highly recommend both John and Autohaus. More

Very clean and good looking dealership with friendly staff (sales and service). My sales person Oleg Shmuylovskiy had helped me through the process of leasing my ML350, service questions and return of staff (sales and service). My sales person Oleg Shmuylovskiy had helped me through the process of leasing my ML350, service questions and return of the vehicle. He was calling to inquire how the vehicle was doing, whether I had any concerns or issues with it. I wish there were more sales people like Oleg. Thank you for your care and service! More

This was the second time I worked with Earl, I've never met someone who knew their product as well as he does. He made all the technology easy, I feel like a pro now. (all my friends want my car now) I got met someone who knew their product as well as he does. He made all the technology easy, I feel like a pro now. (all my friends want my car now) I got a great deal on the 2nd car I bought from Earl, and have worked with the service department at Autohaus before and love the free car washes. (I go a couple times a month) I wish there was an "Angies" list for car salespeople, I support Earl getting the top spot! More

I have just completed my third lease with Autohaus. Obviously I am pleased. I have had the same salesperson for all three leases, STUART FISHMAN, who is getting to be like family. He understands exac Obviously I am pleased. I have had the same salesperson for all three leases, STUART FISHMAN, who is getting to be like family. He understands exactly what I want in a car and never tries to push an upgrade that I cannot afford. I love my car, especially the 4-Matic which makes me feel safe in the winter. As a single woman, I really appreciate Stuart's concern for my safety. More

Unethical people. Bottom line. talk too much and try to charge you as much as possible. Shame.Same job you can get done elsewhere for a fraction of that price: proven fact. Scare tactics is also being empl charge you as much as possible. Shame.Same job you can get done elsewhere for a fraction of that price: proven fact. Scare tactics is also being employed to make you frightened for safety of your vehicle, so you signed up for the service being pushed on you right away. More

Dealer was very professional and friendly. Return calls were quick. Appropriate comments and thought were shared during decision process. The dealer seemed to care more about the customer than the car he w were quick. Appropriate comments and thought were shared during decision process. The dealer seemed to care more about the customer than the car he was selling and it did work out since I purchased the car. More

I have an '05 SL65 AMG that was purchased in late of '06 from a non MB dealer. I have several dealers in the area that I interviewed and considered using for service. I'm a very mechanically minded indivi from a non MB dealer. I have several dealers in the area that I interviewed and considered using for service. I'm a very mechanically minded individual who likes and appreciates fast vehicles. I was concerned about a dealer who could do me justice in servicing a V-12 AMG with 604hp and 738 ft.lbs of torque and not be taken advantage of by taking it for joy rides wheneven I brought it in for service. After meeting with Gary Lombardi and deceiding that, even though he has a bit of a active personality and a vocal mouth, we get along extremely well. He knows his stuff. After hours, he, too, is a car guy and appreciates quality equipment. His staff of mechanics are very knowledgeble. John, along with a senior apprentice Jeff, are very dedicated to their job. Knowing this gives me a comfort that my "Baby" will continue to purr right along. PZ More

Absolute high quality in every sense of the word. Called in looking for a new E Class and lady on the phone (not Sales Rep) was extremely professional and answered all of my questions. She setup an appt wh in looking for a new E Class and lady on the phone (not Sales Rep) was extremely professional and answered all of my questions. She setup an appt where I met with a sales manager. Test drove 3 cars, rep was very patient and courteous. Saved a bundle of loot too. Highly recommended. More