Autonation Subaru Carlsbad

I received the service I expected. Was kept well informed. And delivered in a timely manner. Was kept well informed. And delivered in a timely manner. More

Lester was attentive and very helpful during our last service visit. Would recommend him to anyone in future service visit. Would recommend him to anyone in future More

Communication and customer service were excellent. The tech assigned to me arranged a shuttle ride so I didn’t need to hire an Uber or be late for work that morning. I was notified promptly when the m The tech assigned to me arranged a shuttle ride so I didn’t need to hire an Uber or be late for work that morning. I was notified promptly when the maintenance was completed. Very pleased! More

The dealership is great, friendly staff especially Jill who was so simple and warm and showed us the cars that I wanted and test drove it. Very well versed with the cars. who was so simple and warm and showed us the cars that I wanted and test drove it. Very well versed with the cars. More

Great customer service. Honest evaluation of car service/repair issues and sensible recommendations based on age and purpose of the vehicle. Low pressure and easy to work w Honest evaluation of car service/repair issues and sensible recommendations based on age and purpose of the vehicle. Low pressure and easy to work with. Very happy. More

Great customer service. Friendly and informative salesperson. Very knowledgeable and delivered our new vehicle to our home! Friendly and informative salesperson. Very knowledgeable and delivered our new vehicle to our home! More

Not far from my home. Everyone was very nice. Uzair was the first person I spoke to, he met me at the door. I told him exactly what I was looking for and amazingly it was Everyone was very nice. Uzair was the first person I spoke to, he met me at the door. I told him exactly what I was looking for and amazingly it was right there. He explained the features and we went for a test drive. I am so happy with my car and the service I received. I know if I need anything they will be right there. More

Really enjoyable and easy getting my Crosstrek serviced at Bob Baker. It's very responsive and quick to set up appointments and drive up for quick service. It's so nice to get a free car wash with my s at Bob Baker. It's very responsive and quick to set up appointments and drive up for quick service. It's so nice to get a free car wash with my service. We are going on 2 years owning our Subaru Crosstrek and plan to get another Subaru for our next car too. We enjoy Bob Baker Subaru in Carlsbad! More

I am very comfortable leaving my car to be serviced with you - best service ever! you - best service ever! More

I was treated with disrespect. . Tanner Knapp took my car and said he will update me in an hour max 2. After 3 hours I was looking for him and he was no where. When I found him I . Tanner Knapp took my car and said he will update me in an hour max 2. After 3 hours I was looking for him and he was no where. When I found him I told him I needed to go his reply was “your car has a lot of issues”. We will start oil change now. I asked him not to do oil change and just let me go. He said ok. Tanner left to bring my car, came back 20 min after and said they already did oil change and I need to pay for it. My car mileage was 3.8 miles more. This appointment was scheduled two weeks in advance. Unfortunately my car was also not washed More