Autoworld Kia

I am very pleased with the service I received. My sales person was Will. He was very good. He took his time to explain everything to me. My sales person was Will. He was very good. He took his time to explain everything to me. More

William Hrubec is The best ! !' GO TO HIM HE WILL GO ABOVE AND BEYOND FOR YOU PROMISE Thanks Willy ❤️🌺❤️ !' GO TO HIM HE WILL GO ABOVE AND BEYOND FOR YOU PROMISE Thanks Willy ❤️🌺❤️ More

Jibunor Ufoegbune. Was very helpful! He was very knowledgeable and efficient. I highly recommend This was an excellent experience Was very helpful! He was very knowledgeable and efficient. I highly recommend This was an excellent experience More

Jibunor Ufoegbuna is a great sales consultant that explained to me how I can trade in my vehicle, work on my payments, so I highly recommend recommend him to any person who is interested in purchasing explained to me how I can trade in my vehicle, work on my payments, so I highly recommend recommend him to any person who is interested in purchasing a vehicle to ask for him at Autoworld Kia. Thank you Jibunor. More

Thank you Jibunor Ufoegbune for making an otherwise dreaded car shopping ordeal a wonderful car buying experience. We purchased a 2025 KIA K5 and we were very happy from the moment we walked into the d dreaded car shopping ordeal a wonderful car buying experience. We purchased a 2025 KIA K5 and we were very happy from the moment we walked into the dealership until we purchased and left the lot with our beautiful new car. I would highly recommend Autoworld and Jibunor for anyone looking to buy a new car. More

Jibunor Ufoegbune was a great help and gave me the personal touch on setting up all the apps and features in my 2025 Kia Sorento. personal touch on setting up all the apps and features in my 2025 Kia Sorento. More

I recently leased a 2025 Kia Sorrento and I want to thank William Hurubec and Jonathan for their patience and diligence in securing this lease for me. Both of these men were not only capable but so accommod William Hurubec and Jonathan for their patience and diligence in securing this lease for me. Both of these men were not only capable but so accommodating that I will certainly recommend this dealership to all my friends......John T More

The absolute “WORRRRSSSST! !!”“RUUUUNNN!!!!” From purchase to service(surprisingly in that order) we’ve been and still are going through it. where do I start? We endured enough !!”“RUUUUNNN!!!!” From purchase to service(surprisingly in that order) we’ve been and still are going through it. where do I start? We endured enough during the purchase as recently as October 2024 with unreachable sales managers and an unaccountable service department. Conditions of the purchase included replacement of an inoperable driver’s side headlight and four new tires(the dash lit up with insufficient psi) on our 2017 Chrysler Pacific. New tires and headlight installed, we were told they’d test driven the vehicle and all was well. From the first day we noted the headlights were out of alignment and need adjusted. We also noted an audible and evident vibra or frequent knock coming from the front end, driver’s side. I assumed one or more of the new tires may have been loosely reinstalled and need tightened. We planned to return the vehicle as soon as possible to address these issues. We returned within our 60 Day warranty and met with a service tech, Awaz. He took the car in and assured us all would be addressed. He relinquished our vehicle to us reporting his findings. He said they’d adjusted the headlights and found the knocking to actually be a “bad” strut which need ordered. He assured us we’d be contacted as soon as the part arrived to install. We waited almost three weeks when we called them to be informed the part was there and appointed us a time slot.Iincidentally we drove our car under the tech’s advisement that it would be safe to drive until the repair was performed. During our patiently and then impatiently awaited strut we noticed nothing had been done to adjust the headlight. The newly installed driver’s side head still points down while the other points straight out. I’d spoken with the tech again who said he’d been under the weather and was just now returning and in fact still suffered. That was his excuse for us waiting as long and never being called. After the appointment for the strut, we experienced much the same vibration/knock from the driver’s side front end, but now there’s a vibration felt underneath our feet on either the accelerator or brake pedal. The car does not accelerate as it did before the strut appointment and subsequent oil change I requested when I noted oxidized(black) oil on the dipstick. Not to mention the next morning the oil level was 3 inches over the full level. I brought it back and spoke with the service manager, Vincent, who didn’t want to help. I asked to speak to him when he responded, “…you don’t need me…”. This was repeated once or twice more until I persisted. He reluctantly came for a test drive. The first thing he did was denied anything was wrong after a quick and careless pass down a main road; “..Nothin’s wrong with this car…it feels like a 2017 minivan should…”. I contested that by telling him this was the first he’d ever driven the car, which he admitted. He continued to wave us off as an unfounded complaint and that the oil level is fine. He said the only other thing he’d do is refer it out to Chrysler. This is today January 17th 2025 when my wife was frustrated again this morning to hear we can take it to Chrysler and he doesn’t care which Chrysler dealer we take it to. More

I leased and bought out said lease on a brand new car from Autoworld Kia. Over $25,000 built equity with this dealership. I make an appointment for an oil change. On the day of, I present a few of the MA from Autoworld Kia. Over $25,000 built equity with this dealership. I make an appointment for an oil change. On the day of, I present a few of the MANY COUPONS they mail to me weekly, to save $30 on their $90 "oil change" service. The Service Manager indicated that the coupons were all expired, with the most current one expiring just the day before my appointment. I asked for a consideration seeing that the new coupon is most likely in the mail to me already and I am a loyal customer who outright bought a lease on a new car with them. The Service Manager said he can't do anything for me without the coupon and the oil change will be a little over $90. I again mentioned I get the coupons all the time and even showed him the last 4 coupons sent from them. He said "show it to me then" in a crass way. So I politely excused myself and said I will call to reschedule my appointment and left. I went to another brand dealership to get my simple oil change, and lo and behold it was $40 cheaper..... Because my KIA treated me right, I was still a fan, so I put a down payment on another KIA at a different dealership, which would take my trade in. But I just couldn't go through with it because of the loyalty issue I experienced with Autoworld KIA. Autoworld KIA ruined the KIA brand for me, I don't mind spending a little extra for a reliable vehicle that doesn't look as nice, but who respects customer loyalty. For $30, KIA lost my future business. It sucks too, because the new model Sportages are, in my opinion, unbeatable in looks. More