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Autoworld Kia

East Meadow, NY

3.3
433 Reviews

2520 Hempstead Turnpike

East Meadow, NY

11554

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Showing 433 reviews

February 21, 2024

Avoid buying a used car from this dealership. In 2014 I bought a used 2011 Sorento that had auto start installed. There was just a re-call for a malfunction in the car with regard to the auto sta More

by Cfox912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who in service dept I spoke to
Feb 28, 2024 -

Autoworld Kia responded

Cfox, we appreciate you taking the time to share your concerns with us. We value all feedback and actively utilize it to enhance our services. We would like the opportunity to speak with you to work on resolving this issue. Please reach out to our customer service team at 833-320-0455.

January 04, 2024

The service department is crooked. Turned my odometer UP! I can slso prove they did. More

by Thimom24@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Venus
Jan 09, 2024 -

Autoworld Kia responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Autoworld Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Please reach out to our General Manager, Ruben Rodriguez at 516-938-4542 or rrodriguez@autoworldkia.net

December 03, 2023

Avoid Autoworld Kia at all costs. After buying a pre owned vehicle last December with 17,000 miles and only putting 3,000 miles on it since, since I mainly use it to just go to and f More

by MY37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al
Dec 11, 2023 -

Autoworld Kia responded

MY37, we appreciate you taking the time to share your concerns with us. We value all feedback and actively utilize it to enhance our services. Please call 833-320-0455 for further assistance.

August 17, 2023

RH: 8/17/2023 Auto world Kia is a good dealership, I had purchased 2021 Honda Pilot, Karla Pascual in particular was fantastic to deal with. She is professional, calm and patient and extremely fair. I w More

by rsvlord
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla Pascual
Aug 17, 2023 -

rsvlord responded

rsvlord RH: 8/17/2023 Auto world Kia is a good dealership, I had purchased 2021 Honda Pilot, Karla Pascual in particular was fantastic to deal with. She is professional, calm and patient and extremely fair. I would recommend this dealership to anyone who is in the market for purchasing a car. The dealership honors their word, and free of hidden fees. Five stars 100%

March 14, 2023

Six months since our 2016 Sedona’s warrantied engine died. We provided multiple copies of supporting documents to show we maintained the car and that it was a defective engine. Only 50k miles. $8k in re More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Glazer, Vincent Guiffreda
Mar 31, 2023 -

Autoworld Kia responded

Hello Em Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. If you would like to discuss this issue in more detail, please reach out to our General Manager Hector Suarez Hsuarez@autoworldkia.net so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

Mar 31, 2023 -

EM responded

We have been speaking with Jeff/Vinny since we had our vehicle towed there at the end of August. You have all of the supporting documentation. We need you to fix our Sedona’s engine…and anything else that might have gone wrong from sitting idle in your shop for 7 months…and reimburse our nearly $10k in car rentals immediately because you could not provide a loaner. The NYAG has opened a formal investigation into your shop and DMV is about to do the same. Enough already!!!! Our vehicle is u set warranty…,FIX IT!! PAY OUR EXPENSES!!! Nothing to talk about. Just FIX IT!!!!

March 09, 2023

I purchased a pre owned Kia Soul from Autoworld in 2019 and have consistently had nothing but a great experience with the service department and their fine professional staff. Jeff has always shown me not More

by ScottL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service, Paul Petralia, Christian Cornielle, Jeff Glazer, Vincent Guiffreda, Peter Venus
Mar 09, 2023 -

ScottL responded

To all the awesome staff at Kia Autoworld a huge Thank You for taking such great care of my car. This is the dealership to go to!!!

October 22, 2022

Jeff in service did go above and beyond. Much better than other service experiences we have had . More

by brye671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Glazer
October 20, 2022

Just another crooked dealer here. Dealership was empty, but had to wait 45 minutes after test driving car and agreeing on price before speaking with finance manager. I was told they w More

by jml2012
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory Sofio, Ray Alam
October 19, 2022

I had an excellent experience! I had a few months left on my Cadillac lease and after visiting several other dealerships, I received the best offer by far from Autoworld Kia. Myron More

by volpealison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron
October 12, 2022

I bought an extended protection policy and it turned out to be garbage.Had the vehicle for 2+ years & 8000 miles & paid $3000. & interest on it.Bring it in for repairs & nothing is covered.They told me it’s More

by gzeller1954
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Glazer
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