Autoworld Kia

Warranty work was completed as promised. They were also very nice in providing me w/ a loaner. They kept me updated on the status of my car. very nice in providing me w/ a loaner. They kept me updated on the status of my car. More

Everyone was professional. Jim the manager was also nice enough to look at my car & approve of warranty work, which will be done on the next appointment. nice enough to look at my car & approve of warranty work, which will be done on the next appointment. More

Addie was so helpful and friendly. She got me the car that I wanted for a great price. The process was quick and easy and I love my new car. that I wanted for a great price. The process was quick and easy and I love my new car. More

Excellent overall experience. After shopping at various other vehicle brand dealerships,we decided an purchasing a 2014 Kia Forte. Our salesperson Josh L was very helpful, friendly knowledgeable, and patie other vehicle brand dealerships,we decided an purchasing a 2014 Kia Forte. Our salesperson Josh L was very helpful, friendly knowledgeable, and patient. More

Exceptional Service! The Sales Consultant ALI was Amazing, Definately made this experiance very pleasant for me. I was in and out with a Brand New Car in NO TIME!!! Best Car buying experience I've ha Amazing, Definately made this experiance very pleasant for me. I was in and out with a Brand New Car in NO TIME!!! Best Car buying experience I've had so far. More

I went to Autoworld Kia, looking to trade-in my 2006 Chevrolet Impala with them. I had originally purchased this vehicle from them in 2006. I went in and put down 1,500$ in cash and $500 on my son's cre Chevrolet Impala with them. I had originally purchased this vehicle from them in 2006. I went in and put down 1,500$ in cash and $500 on my son's credit for a down payment on a used 2012 Kia Optima. The first issue was made by the salesman George who tried talking me into a $200 warranty on the side, that he did privately on the side. I never agreed to this warranty because i hadnt physically got the vehicle yet. The originally paperwork i signed displayed the $2000 down but i came to find out he had taken the $200 out of my down payment anyway. They told me to come back because they had a special finance manager named Sidney who would be able to find me financing because they couldn't. After two months of the run around and being told that i never got approval for the Optima, they told me about cars in my price range. After another 2 weeks she tried to talk me into a 624$ payment on a 2012 mazda 6 which the car was listed for 15,000$. After i turned down the offer and requested my refund i was told i would get my money back that friday on April 26th. I was extremely discouraged after they claimed i couldnt acquire financing and decided to call Transunion and find out credit score information. I was informed that they not only submitted "dummy loans" to 17 different banks but they changed my income and weekly pay information to so many banks that i got red flagged. Sidney never actually submitted any of the cars like the Mazda 6 to the banks. Instead she sent false loan acquirements on a 2013 fully loaded kia optima which as a 30,000 dollar car and were trying to give a $15,000 mazda paying 624 for 60 months which equals 30,000. They tried to make $15,000 off of me and ruined my credit. I was also informed that they got so desperate they started submitting my information to banks in Alaska and Arkansas. Now my credit is ruined and these banks are telling me that i was red flagged about falsified documents and only want original copies of my income as proof. They also lied to me and tried to get me to voluntarily turn in my vehicle and take out a separate loan but they would take the vehicle and turn it in for me? Since when do dealerships turn in your vehicle for you? George told me for two months i had gotten approved for the Kia Optima when the whole time it was all a lie. They also informed me not to make my payments on the vehicle during the run-around for 2 months and that i no longer owned the vehicle they did and until this very moment they still have my vehicle title and refuse to return it. Not only is my credit ruined a few days after i cancelled the deal and wanted a refund i made a payment trying to catch back up on my car payments and the next day the car is repossessed by my loan company. After all of this my vehicle is gone, they ruined my credit score, and i agreed to come back in and pick up my down payment. Instead they sent it in the mail and short changed my $200 and they still till this moment have not refunded the $500 back to my sons credit card. I was informed by George they would refund my additional $200 and still havent recieved anything. Now i am disputing the charges with the credit card company because they have yet to refund my money. What they did with my credit is beyond immoral and they committed fraud by changing my income and making up information. More