Aventura Chrysler Jeep Dodge Ram

My repairs started July 7th 2021 with Robert 3times in to fix my air charged me $1,460.00 to replace my brakes at 38,000 miles fraud commissioner! Took up 3 months of time to get my air conditioner right I h fix my air charged me $1,460.00 to replace my brakes at 38,000 miles fraud commissioner! Took up 3 months of time to get my air conditioner right I had the where with it all to keep my rental the first time on the ac repair was going to send me on my way the day before my daughters wedding in hair make up and gown in 104 degree Temperature Doesn’t check the work after it comes out of the garage I think it’s time for him to retire or at least Be reprimanded! Second was Sebastian another loser He was my oil gasket whatever it’s called sat there straight in my face and showed me in black-and-white that it wasn’t covered by my extended Mopar warranty that I purchased said it’s gonna be another $1160 out of pocket the Mopar denied the claim I called Mopar and he never even called it into them Mopar rocks he’s another one that should be reprimanded ! After I called Mopar myself I went in there and he kept showing me the paper that it was gonna be another $1160 I said you lousy liar you never even called my Mopar I had him call and put them on speaker and sure enough another lying piece of xxxx maybe it’s because I’m a woman and They think I’m stupid I am a yale university graduategbusinesswoman I run a corporation I told all the ladies in the waiting room maybe it’s a sexist thing that they’re playing there I don’t know they better wake up! My business I was always taught to treat people the way you want to be treated it’s in the Bible as well do you want to others as you would have them do unto you! very bad reflection on your dealership! But I must say hi temperature sensor went off and I was lucky enough to get Edward Santiago !But I must say hi temperature sensor went off and I was lucky enough to get Edward Santiago a young honest thorough young man he should be The head of your service department you really need some Youngblood in there that do the honest right thing For your customers my temperature sensor went off he was also the young man reprogram my radio because Robert initially on the AC didn’t know how to do it and my voice command hooking my cell phone up to the car on my initial AC repair ! I don’t want a new car I bought that from a retired corporate Chrysler gentlemen and Miami Lakes Auto may he was tired of playing golf so he started working part time at Miami Lakes Auto mall to pass the day my father may he Rest In Peace Was bugging him that his daughter needed a new car my last one was a white minivan sport Chrysler the gentleman went out of his way with my father and his nurse at 93 years old to come to our business and he picked me up for a test drive I’ll never forget it my father was only able to enjoy it for five months he passed away I am never going to sell that car it was always my dream car white with buckskin interior all the bells and whistle‘s now I have a six-year-old grandson and soon I will be taking him and his friends to their soccer games and other events and it’s also great for hauling all the seats fold down flat if needed it has everything I want You should never have discontinued it! It Is also a piece of my father his last grand gesture for me before he left this earth I had a kidney transplant two years ago became very tough around the edges Anyway make sure Eddie get some kudos for this review that’s what you need in your dealership a fine young gentleman like him merry Christmas and I wish you and the entire Chrysler family happy holidays I’m good health IAnyway make sure Eddie gets some kudos for this review that’s what you need in your dealership a fine young gentleman like him merry Christmas and I wish you and the entire Chrysler family happy holidays And especially good health Prosperity and stay safe against this awful virus! Signing off Lisa Marie DiRaimondo born 12/25:1959 you can just call me Jesus and don’t ever let anybody steal your joy I never sweat the small stuff my father told me that he would always say this is in cancer were talking about gives you a lot of perspective doesn’t it donate to Saint Jude‘s hospital my number one charity More

My car has had 4 service calls this month and the dealership is not able to solve the problem. They have just finally given us a rental. I am not comfortable to drive this car any longer. dealership is not able to solve the problem. They have just finally given us a rental. I am not comfortable to drive this car any longer. More

The service is very good, fast, careful and the people very helpful and nice t very helpful and nice t More

I told them about a noise that my car was making when I came in for an oil change and a tire rotation and they didn’t even bother to look at it they told me I would need to schedule another appointment it came in for an oil change and a tire rotation and they didn’t even bother to look at it they told me I would need to schedule another appointment it didn’t make any sense I was already there for an hour and a half More

Really good service! Everyone is very friendly i love my new jeep, definitely if i want to buy again im going back new jeep, definitely if i want to buy again im going back More

The experience was top notch. Ask for Armand when you go. Great service. Highly recommend. Great service. Highly recommend. More

Thank you very much for the good service and the friendly treatment of the entire staff! treatment of the entire staff! More

I have been forced to file a dealer complaint directly with Ram corporate office against this dealership due to shady business practices. On 12/14/2021: I went to the dealer to buy a brand new 2022 Dod with Ram corporate office against this dealership due to shady business practices. On 12/14/2021: I went to the dealer to buy a brand new 2022 Dodge Ram 2500. I was informed that the car was not on the lot, that it was in transit to the dealership and so I made a sales contract for this vehicle. On the following day 12/15/2021 I returned to the dealer with a complaint that the contract was unfair and I would like to redo it under more favorable rates. They advised me to come the following day to speak with the Finance Director Paul Stern, and so I did return on 12/16/2021 to speak to him. He informed me that the contract could NOT be cancelled, as it has already been cashed with Chase bank. At this point I explained to him that it wasn't possible to do that since I have not taken possession of the vehicle due to the fact that it is still in transit to the dealership, so there is no way they could have finalized my contract. He continued by saying there was nothing he could do so I proceeded to speak to the Sales Manager Yosvany Alvarez in regards to this problem. He also explained to me that there was nothing he could do. Soon after I left the dealership and called the General Manager Oren Cohen, He also explained to me that the contract could not be cancelled. I explained to him that I have been in contact with another Finance Manager that advised me that so long as I did not have possession of the vehicle, the contract could NOT be cashed in. He proceeded to tell me there was nothing he could do. I explained that I would be getting my lawyers involved in the matter, that I am aware they are breaking a recognized, nation wide law. He proceeded to tell me to "Go ahead, you have a right to be informed." Following that I contacted Ram Corporate Office and I explained to them the situation. They informed me that they do not understand why they are refusing to cancel my contract, that I have a right to do so and told me they would be filing a dealer complain against the dealership at Aventura Chrysler Jeep Dodge Ram. At this point I am in contact with my Lawyer in regards to this matter, I hope that this issue can be resolved without having to take this case to court. More

They were very kind and professional. The sales manager corrected a problem that he noticed and made sure that qll my info and he made sure I knew every detail of my contract. corrected a problem that he noticed and made sure that qll my info and he made sure I knew every detail of my contract. More

The staff was very friendly, attentive, and cheerful. Took a bit long though to finish. Took a bit long though to finish. More