Aventura Chrysler Jeep Dodge Ram

Spectacular location with fabulous customer service. Byron was great and you should have more employees just like him. 5 starts all the way! Byron was great and you should have more employees just like him. 5 starts all the way! More

Terrible customer service, wouldn’t cooperate over the phone to sell me a car, only ended up getting it because I was highly motivated. Once the you buy a vehicle forget about any type of support from the phone to sell me a car, only ended up getting it because I was highly motivated. Once the you buy a vehicle forget about any type of support from them in anything that you need. Won’t even reach back to me to transfer the tag. I’d rate it 0 stars if I could. More

Great service and attention to detail. I will recommend to all my family, friends and associates. Jorel Vasco was my sales rep and he was very thorough and professional. he did a great job I will recommend to all my family, friends and associates. Jorel Vasco was my sales rep and he was very thorough and professional. he did a great job More

My Jeep TIRES were all suppose to be 35 lbs. They came back - front left at 47 lbs, front right at 37 lbs, back left at 38 lbs and back right at 36 lbs. NOT good and I had to correct myself. Ho They came back - front left at 47 lbs, front right at 37 lbs, back left at 38 lbs and back right at 36 lbs. NOT good and I had to correct myself. How does this happen and no one checks?? xxx?? More

Paid for care package for service when purchased car and when I came to do 15,000 they didn’t accept it and charged me — So why did Dodge dealer convince me to buy it when I came to do 15,000 they didn’t accept it and charged me — So why did Dodge dealer convince me to buy it More

I knew exactly what I wanted. Dealership reached out to me with the Pacifica I wanted and confirmed the price and the zero percentage incentive. However, the last piece of paperwo Dealership reached out to me with the Pacifica I wanted and confirmed the price and the zero percentage incentive. However, the last piece of paperwork I signed included extras “that came” with the car but I was being charged extra money. I explained that I did not want or need nor were these things explained to me. Since I already spent two hours driving then another 2 hours at the dealership I continued with the purchase but made them aware I was mislead since this extra “that came” with the vehicle were not requested nor explained. The next day I found the “added” items on the dealership sticker price stuffed in the glove box. The price on that was never disclosed to me. If you do. It make this right I will submit a complaint to the DMV and the FTC. More

I have purchased a few vehicles from this dealership and the experience has always been Awesome the experience has always been Awesome More

Professional, courteous and return vehicle in the same condition.The advisor did recommended additional services for my truck. I will return for service. condition.The advisor did recommended additional services for my truck. I will return for service. More

Great service 👏 Tech Tony worked on my vehicle excellent job recommendation for this dealer ship service department job recommendation for this dealer ship service department More

Lack respect and appreciation for the customer. Left the dealership, at night, with a new vehicle, less than 70miles on the vehicle. Shortly [near immediate] after, the vehicle oil life came up a Left the dealership, at night, with a new vehicle, less than 70miles on the vehicle. Shortly [near immediate] after, the vehicle oil life came up at 3% left; in the light of day a severe defect to one of the windows was easily noticeable. Less than 400 miles on the vehicle, out of pocket for $115 oil change; loss of a day with the vehicle as it was held in shop to replace the window at a different dealership. Aventura was dismissive and uncaring... basically relaying that I didn't need to change the oil and the window should have been covered by warranty. Still not 500 miles on the vehicle, and now the engine light is on. Outstanding "we owe" item; document [interestingly] not included with all the closing paperwork... after this review, I'd be surprised if it ever shows up. Waited a month since purchase; had hoped the “we owe” would have shipped, or at least an explanation as to why… since the purchase, the vehicle has been in the shop 18 days – I’ve owned it 29days. The clock ticks, as the vehicle remains in the shop. More