Avondale Toyota

Great Experience Probably one of the easiest car buying experiences I've ever had. I was extremely stressed at first because I had a little hiccup on my credit but Jak Probably one of the easiest car buying experiences I've ever had. I was extremely stressed at first because I had a little hiccup on my credit but Jake was able to put my mind at ease. He is extremely knowledgeable and was able to answer all of my questions. I was relieved to learn I would only have to deal with him because he's both the sales and finance manager. Usually in a traditional dealership you're passed off to multiple people and you can be there for hours upon hours. Jake had me in and out quickly so I could enjoy the rest of my day. Overall, I had a great experience and would recommend. Thanks, Jake! More

A pressure-free experience I really wasn't sure what I wanted. Scheldon was patient and never made feel pressured to make a decision. He was very transparent and make sure I und I really wasn't sure what I wanted. Scheldon was patient and never made feel pressured to make a decision. He was very transparent and make sure I understood how the process worked. The best part about my experience is that Scheldon was funny and inviting. He cared more about helping me than making a sale. I would highly recommend him to anyone. More

Excellent Customer Service Sheldon Ward was a pleasure to work with. From the moment we first met him up through the entire process we found Sheldon to be personable, profession Sheldon Ward was a pleasure to work with. From the moment we first met him up through the entire process we found Sheldon to be personable, professional, knowledgeable, and extremely upfront and honest. Toyota of Avondale is a refreshing dealership that takes away all of the “dreaded car sales “ drama! We highly recommend this dealership, employees, and especially Sheldon Ward! More

All is great until Maribel was awesome... The Financial Mgr not so much. I have purchase four vehicles in my lifetime through dealerships. This fourth time was a lease. Maribel was awesome... The Financial Mgr not so much. I have purchase four vehicles in my lifetime through dealerships. This fourth time was a lease. Seemed painless and relatively seemless until my credit reports were pulled for the third time. Or rather attempts were made as I have blocks/freezes to prevent random pulls without my expressed knowledge. Blocks/freezes may easily be lifted but I am not leaving my information exposed while others think about when they want to pull. Let me know when, and I will lift. Continue to access at your leisure... you are likely going to see a block. More

Relaxed. No pressure to buy he was honest and did not try to sell me on anything i didnt need. he is a mechanic at heart so he was helpful in explaining the functions of each veh he was honest and did not try to sell me on anything i didnt need. he is a mechanic at heart so he was helpful in explaining the functions of each vehicle. More

Trade-in Luis made the process extremely easy and was really patient throughout multiple days of test drives and negotiations. We made several trips and change Luis made the process extremely easy and was really patient throughout multiple days of test drives and negotiations. We made several trips and changed our minds multiple times More

Excellent, Easy and Transparent Buying Experience Avondale Toyota had been recommended to me so many times over the years that when it came time to buy, I started there, not even necessarily looking f Avondale Toyota had been recommended to me so many times over the years that when it came time to buy, I started there, not even necessarily looking for a Toyota. Jacob Fratt happened to be working the first time I stopped by and I was so taken aback by his personality and no-nonsense knowledge of his product, that I intercepted (called) my wife, who was driving home with our two young children, and had her stop by as well. Jake not only answered our every question we asked, he even answered the ones we SHOULD have asked. My wife test-drove a RAV4 with Jake by her side to point out features and answer questions. Afterwards, Jake sat us down to look at some numbers. This was done at a table with all parties looking at the same screen, This is where Jake's knowledge of the buying process may have out-shined his knowledge as an experienced mechanic.. The facility was spotless and kid-friendly, making it easier to concentrate on what he was showing/explaining to us. .Afterwards, we thanked him for his time and explained that we wanted to test-drive other makes and models in the same category before making a decision. He wished us well and followed up a couple of days later asking how we were doing. Well, we never forgot that experience, and after test-driving several different models over a three-month period, we returned, looking for Jake. He was there and every bit as animated and personable as before and we wound up buying a RAV4. Toyota makes a superior product that sells itself, and Avondale Toyota is a top-notch facility in comparison, as we had experienced at least seven others all across the valley. The difference was Jake. His knowledge is vast and goes way beyond what he does now and comes from all that he has done in the past, and this guy is still young! We will be buying our next vehicle from Avondale Toyota and looking up Jake when we do! More

It was awesome! Luis was an awesome sales person. He was honest. He was like a coach, giving us a play by play of everything that was going on. Making sure we were ok Luis was an awesome sales person. He was honest. He was like a coach, giving us a play by play of everything that was going on. Making sure we were ok. Not being pushy or giving us the wrong info. We are so happy! Also Alex the manager was a god send. Thank you so much! More

Excellent experience! Luis was nothing but professional and patient throughout the whole process! Even after our purchase, he made it a point to let us know he was availab Luis was nothing but professional and patient throughout the whole process! Even after our purchase, he made it a point to let us know he was available to answer any questions we might have. Avondale Toyota will be honest and upfront with you when you are buying from them and they don't have other people involved in your purchase, only you and your sales rep, that's it. More

Great service! I had a great experience from the person greating at the door to the sales person, Maribel Johnson. I will gladly recomend this place. Great custome I had a great experience from the person greating at the door to the sales person, Maribel Johnson. I will gladly recomend this place. Great customer service! More