Axelrod Buick GMC
Parma, OH
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3,483 Reviews of Axelrod Buick GMC
Recall service Fast, friendly service. Always able to answer questions and willing to explain features of my terrain. Very knowledgeable and willing to get the bes Fast, friendly service. Always able to answer questions and willing to explain features of my terrain. Very knowledgeable and willing to get the best financing options. Very helpful! More
Service appointment Service folks were easy to talk with and were concerned that my concerns were fully understood. Tim Kubow was very helpful to explain some features o Service folks were easy to talk with and were concerned that my concerns were fully understood. Tim Kubow was very helpful to explain some features on my terain that were not explained correctly by my sales person or the technical person.( Who did a very good job on other issues.) Dorothy was very helpful and detailed with my concerns. More
We have had 3 leases, and we just purchased a gem We have dealt with Axelrod for 5 years now. We’ve leased 3 vehicles, and purchased 1. We’ve ALWAYS left there satisfied!! Definitely recommend We have dealt with Axelrod for 5 years now. We’ve leased 3 vehicles, and purchased 1. We’ve ALWAYS left there satisfied!! Definitely recommend More
exceptional Because of an ill husband, it was very important that I have urgent attention in repairing my car. Needing Shuttle transportation to and from Very Because of an ill husband, it was very important that I have urgent attention in repairing my car. Needing Shuttle transportation to and from Very helpful, caring personnel, especially Dorothy. Saw how overwhelming the situation was for me and calmed me. More
Top notch dealership I have bought close to a dozen new cars over many years using multiple dealerships and Axlerod is a great one, would not second guess using them aga I have bought close to a dozen new cars over many years using multiple dealerships and Axlerod is a great one, would not second guess using them again. Steve Izer More
Best In The Biz!!! Everyone went above and beyond to get me the SUV that checked every box on my wish list!!!! Even on their days off, they were working on finding me m Everyone went above and beyond to get me the SUV that checked every box on my wish list!!!! Even on their days off, they were working on finding me my perfect car. Now I am the proud owner of a Brand New 2018 GMC Terrain and I couldn’t be happier.....with the SUV and the experience I had at Axelrod!! More
Wonderful experience Steve was very helpful to my husband and I in getting one of your used vehicles. My husband always takes his Buick to Axelrod to get looked at & knew Steve was very helpful to my husband and I in getting one of your used vehicles. My husband always takes his Buick to Axelrod to get looked at & knew that we would receive great assistance in purchasing a vehicle for myself. More
Great expectations I was pleased with my experience but did not get a car. They were able to get me into a car but was not willing to buy my car loan and roll over the p I was pleased with my experience but did not get a car. They were able to get me into a car but was not willing to buy my car loan and roll over the price. I decided not to go through with a voluntary repossession, so end up forfeiting the car I was going to get. I wouldn’t mind trying again once my car loan is paid off. Great people and great experience. More
very good Dorthy was very friendly and competent. The waiting area was very comfortable. The TV. programs were all about hurricane Florence. Service was a bit Dorthy was very friendly and competent. The waiting area was very comfortable. The TV. programs were all about hurricane Florence. Service was a bit slower than usual. More
Waited 5 hours for a battery Waited three hours to find out I needed a battery. Guess i made another bad appointment training was going on yet I had an appointment at 11:00. It to Waited three hours to find out I needed a battery. Guess i made another bad appointment training was going on yet I had an appointment at 11:00. It took 30 minutes to get checked in. This was my last visit to this service department after9 years More