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Axelrod Buick GMC

Parma, OH

4.7
3,483 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,483 Reviews of Axelrod Buick GMC

July 26, 2023

I love the quality service Axerlrod gives each visit! I'll see you guys next go round. More

by n0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham
July 22, 2023

U have done a good job think you I will be back hope not soon More

by GET0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
July 21, 2023

Always try to look for their customer, had my car serviced numerous times NEVER disappointed!! More

by CHRISTOPHER.KICZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
July 21, 2023

Normally I hate the car buying process. McCoy and Axelrod staff made it an easy, friendly process. I would recommend them to anyone. Bonus, it's a family owned dealership. More

by WEEZIELZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Jayme Yates, McKoy Kendrick
July 21, 2023

Great experience from phone rep to financing. Family environment feeling with each process of buying new vehicle More

by Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Mitchell Axelrod, Carl Reese, Brandon Payne, Bryan Schuerger
July 20, 2023

Willing located a vehicle for me without issue. They had the Buick app, OnStar and Sirius XM set up before I picked it. Their finance person was very organized and made the whole process quick. All More

by BS2LER3
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Susie Axelrod
July 19, 2023

I would like to commend Justin for his professionalism and friendliness! He was very knowledgeable and kept me informed about what was going on with my Enclave! More

by DITMWGAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
July 16, 2023

My first encounter was frustrating but they did their best to correct the issue. Communication could’ve been better. More

by JESS
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
July 15, 2023

The day after service my Check Engine Light has steadily been on while driving. Called Service Dept. & told to bring the vehicle back Monday. Definitely can not drive the vehicle without a diagnostic chec More

by NMBOROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake service the vehicle
July 15, 2023

People are great 1 hour and 45 minutes to long for oil change and tire rotation More

by SANDRAVICTOROHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino