
BMW Concord
Concord, CA
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1,062 Reviews of BMW Concord
Excelente Good and honest people, good prices and service tnx to Peter & Danny for all your help and time, very happy with my x5 tnx again Good and honest people, good prices and service tnx to Peter & Danny for all your help and time, very happy with my x5 tnx again More
Very Professional BMW of Concord and Jackie Gottlieb were great! Jackie is very knowledgeable and made everything work smoothly and quick! Thanks for a great experienc BMW of Concord and Jackie Gottlieb were great! Jackie is very knowledgeable and made everything work smoothly and quick! Thanks for a great experience! I would recommend Concord BMW to my friends! More
great job Jay Adamos, Sales, did a great job in helping me select the BMW that met my needs, Great follow through at a very busy time. Thanks Jay, Jay Adamos, Sales, did a great job in helping me select the BMW that met my needs, Great follow through at a very busy time. Thanks Jay, More
Unbeatable Car Buying Experience I would recommend BMW Concord to anyone, with no hesitation whatsoever. This was my first major car buying experience and will not be my last with BMW I would recommend BMW Concord to anyone, with no hesitation whatsoever. This was my first major car buying experience and will not be my last with BMW Concord. After browsing their site for some time, I came across the exact certified pre-owned car I had been hoping to find and got a response to my inquiry within moments from the General Sales Manager himself, Jake Ekstrum. He ran me through the logistics and answered all questions I had. Within an hour or two he had the car pulled around and had me in the great hands of Client Advisor, Stephen Austin. Stephen was outstanding to work with - incredibly personable and professional. He eased all the nerves of my first time car buying experience and went out of his way to advise and assist me. Nearly an all day process, he was completely patient, helpful, and fun to work with the whole way through. Lastly, I worked with Finance Manager, Zack Lee. Zack was incredibly professional and friendly as well. He took the time to make sure I understood every component of the financials and did not push anything on me. I truly felt I was being advised genuinely and not pressured into anything that did not suit me. All of them were on my side and helped me to get the best deal possible, including a student discount and a generous trade-in offer. The team at BMW Concord is one of a kind, I couldn't have asked for a better car-buying experience. More
Many Years Of Great Service Just purchased our third BMW, second one from BMW Concord. Have been taking all our BMWs to BMW Concord for servicing for past eight years with nothi Just purchased our third BMW, second one from BMW Concord. Have been taking all our BMWs to BMW Concord for servicing for past eight years with nothing but highest level of professionalism and personal service. Rob Graham in Sales actually came in on his day off to help us with our purchase including locating a vehicle with the features we wanted, while explaining why we did not need the features we thought we needed but did not, all in a very low pressure sales environment. Amy Bilson in Service has consistently treated us as if we are friends, not just clients, always keeping us up-to-date on what service our vehicles need while looking for ways to save us money. Frank Huff at the Collision Center really went the extra mile to put our minds at ease and bring our BMW to their shop when it was involved in an out of area collision and the insurance company did not want to pay for the towing. Based on my eight years of personal satisfaction, I highly recommend BMW Concord. More
New Car Buying Experience Full disclosure, professional and met our needs to a T. We had been dealing with another BMW dealer with very unsatisfactory results. When we deter Full disclosure, professional and met our needs to a T. We had been dealing with another BMW dealer with very unsatisfactory results. When we determined that Rob and BMW Concord (where we had previously purchased a new car) met our criteria, we found the total buying experience totally satisfactory. More
A comfortable store If you would like a sincere, kind, patient and a truly comfortable person to work with her name is Jackie Gottlieb. Jackie is knowledgeable and so e If you would like a sincere, kind, patient and a truly comfortable person to work with her name is Jackie Gottlieb. Jackie is knowledgeable and so easy to talk to I highly recommend her. More
Better the second time around I returned to BMW Concord as my lease was coming due. I was impressed by the numerous loyalty discounts and rebates but it was thanks to the great wo I returned to BMW Concord as my lease was coming due. I was impressed by the numerous loyalty discounts and rebates but it was thanks to the great work done by Jackie Gottlieb and Krystal Brisette Butler that I got exactly what I wanted at a great price. They kept me informed along the way as they ordered my car and made the process flow smoothly and quickly. it was a great experience and I recommend them both highly More
Excellent Very professional and listens to customers needs. I felt at ease, no hassle experienced and the salesman was understanding of our need, specifically Very professional and listens to customers needs. I felt at ease, no hassle experienced and the salesman was understanding of our need, specifically the financial aspect of the payments. More
In and Out It was such a pleasure working with Sofia for the second time! She is so honest and trustworthy. She was able to negotiate two strong deals for a fr It was such a pleasure working with Sofia for the second time! She is so honest and trustworthy. She was able to negotiate two strong deals for a friend and I. The best part was she was with us from start to finish. We did not have to leave her desk other than to check out the vehicles we were about to lease. Highly recommend Sofia and BMW of Concord, if you are in the market for a new or used BMW! More