BMW Concord

Overall excellent customer service Mike Buschel (Internet Sales Manager) was a great person overall. Very friendly and made sure my dad and I felt welcomed by offering us coffee, water, Mike Buschel (Internet Sales Manager) was a great person overall. Very friendly and made sure my dad and I felt welcomed by offering us coffee, water, 20% discounted accessories, etc. Negotiationing was smooth for the most part, as at the of the day the vehicle I wanted was purchased. Ken Marsh (BMW Genius) was really nice and professional while giving me a tour of the many features of the new 340i had. Danny Andrade was the first person I contacted then eventually handed it over to Mike so Danny thank you for making this purchase possible! Overall great experience at BMW Concord especially from these 3 guys I mentioned. Thanks! More

Buying a BMW 328i I recently bought a certified pre-owned 2014 BMW 328i from Concord BMW. Tony Yuan showed me the available models and assisted me in choosing my car. H I recently bought a certified pre-owned 2014 BMW 328i from Concord BMW. Tony Yuan showed me the available models and assisted me in choosing my car. He was very helpful and friendly. He was very knowledgeable. He explained how the car works and showed me all about the various gadgets. More

Great and laid back! Rob Graham was extremely helpful and easy to reach when I had questions. He also was not pushy and Just overall a friendly person to work with. Great Rob Graham was extremely helpful and easy to reach when I had questions. He also was not pushy and Just overall a friendly person to work with. Great expierence! More

Mike and Peter rock!! I cannot believe how great Mike and Peter were. You are missing a great used BMW CPO buying experience if you don't see these guys. Peter referred me I cannot believe how great Mike and Peter were. You are missing a great used BMW CPO buying experience if you don't see these guys. Peter referred me to Mike and Mike was a gem to work with. Knew the car; knew the process and did not jack me around.! Finance people I thought were slowish. I t could not have had to do with my credit score-- It's darned near perfect. But they gave me a great interest rate. So I am guessing that they were simply transacting a number of deals and mine was toward the end of the line. Bottom line; I love the experience I had with Mike. We will use him again and recommend others to him. You simply cannot have a better CPO buying experience. And by the way, Concord BMW is the place to go. I know--I have been to virtually every BMW dealerships in the Bay Area and San Jose. No comparison. Do yourself a favor; if you want great service and very competitively CPO pricing, call Mike! Your experience will, I'm sure, mimic mine. It doesn't get any better. I assure you! More

Best body shop in the bay area! Might be the best business I ever reviewed! I had some damage to the rear bumper of my baby (2012 335i E92) that I started to research on getting r Might be the best business I ever reviewed! I had some damage to the rear bumper of my baby (2012 335i E92) that I started to research on getting repaired. I started by getting quotes all over the bay area. I received prices that were all over the place as one would expect. Although I did not want to overpay what was really important to me was the quality of the work. After extensive research on Yelp, BMWCCA, and BMW forums I found out that the BEST body shop in the bay area (possible in all of California) to get your BMW repaired is BMW Concord Collision Center. After requesting my quote on Yelp I was contacted by Kevin Miller who ended up being the manager there. Not only was he super friendly and helpful he was willing to work with me on the price and get this, the quote he ended up giving me was the lowest I was given by any body shop in the bay! How is that for a pleasant surprise?! Everyone usually assumes going straight to BMW will be the most costly option but not at BMW Concord Collision! I made my appointment to drop off my baby and was recommended by Kevin to ask for Cameron who was my service adviser who was nothing but stellar. He came out to meet me immediately and informed me of everything that will be done and kept me up to date including pictures along the way! The shop is immaculate and all the employees are super friendly and helpful. Where better to get you BMW fixed then a certified BMW collision center?! Not only that these guys have been written up for their excellent work in BMW Roundel magazine and many other publications. They are so good that people bring them their non BMW vehicles! Big thanks to the man Kevin Miller! You run an amazing shop and I am lucky to have found you guys. My rear bumper looks like the day it rolled off the assembly line thanks to Kevin and his amazing staff. You have a customer and advocate for life! More

Best Experience with a Car Dealership Peter Stoumbos and Steve (in finance) made the experience of purchasing my newest BMW an absolute pleasure! Peter was very professional and personabl Peter Stoumbos and Steve (in finance) made the experience of purchasing my newest BMW an absolute pleasure! Peter was very professional and personable. He knows his product and knows how to show it off. I not only enjoyed working with Peter, but also appreciated both Peter's and Steve's senses of humor during the lengthy process of completing the purchase paperwork. I will highly recommend BMW Concord for these reasons and for the responsiveness they demonstrated in preparing my car. They truly care about their customers. More

Top notch Kris Mang was my saleperson and from the start he was very accomodating and was there to answer any questions we had . I would highly recommend him sh Kris Mang was my saleperson and from the start he was very accomodating and was there to answer any questions we had . I would highly recommend him should you be in the market for a BMW. The dealership was exceptional clean and well run. top notch experience buying my 2017 X5 More

Very good experience Mike is very enthusiastic about the product and we are very happy with his service. Everybody who worked with us is very good too. We will recommend Mike is very enthusiastic about the product and we are very happy with his service. Everybody who worked with us is very good too. We will recommend Concord BMW to our friends. More

Purchase of 2017 BMW X1 I found the car that I was looking for on line and was connected to Michael Heller to finalize the transaction. That's when the best part of deal star I found the car that I was looking for on line and was connected to Michael Heller to finalize the transaction. That's when the best part of deal started to shine. Michael is super friendly, welcoming and knowledgeable gentleman in car business I have seen that makes the buying( or I am sure the leasing) of a care to be fun. I did fly from LAX to Oakland, was picked that was arranged by Michael, finished all the paper work and orientation for my new car and on my way back to LA in less than two hours. To my surprise Michael even called me few hours later from his house to check on me to see if I am doing fine. Thank you Michael and your team at Concord BMW for great experience. Best regards Reza More

Amy is awesome!! I've always had Amy as my service consultant and she is just such a pleasure to work with. She's attentive, good listener and is all about a positive I've always had Amy as my service consultant and she is just such a pleasure to work with. She's attentive, good listener and is all about a positive customer experience. I choose to go to the BMW Concord because of Amy's excellent customer service! More