BMW Concord

Our car buying experience at Concord BMW was very pleasant. Our salesman was very knowledgeable , not pushy, genuinely interested in our wants. Nikos was very informed on the at Concord BMW was very pleasant. Our salesman was very knowledgeable , not pushy, genuinely interested in our wants. Nikos was very informed on the high tech of the car and was also very genuine. Raquel was very professional and friendly, making sure we understood all the paperwork. More

Thank you for a flawless purchase! It was a pleasure to deal with Mike - very open and experienced manager. I'm really glad that he assisted us and helped to buy the car that we really It was a pleasure to deal with Mike - very open and experienced manager. I'm really glad that he assisted us and helped to buy the car that we really liked. Definitely I would recommend Make Bushel! BTW, the dealership itself is very nice too - very good choice of great vehicles! More

Mike B was helpful, responsive, attentive, did a great job I contacted the dealership about a specific CPO car they had in-stock. Mike contacted me via e-mail and offers to make an appointment to drive the ca I contacted the dealership about a specific CPO car they had in-stock. Mike contacted me via e-mail and offers to make an appointment to drive the car. When I arrived on-time for my appointment, that car was sitting out front and ready to drive. I had a good test drive but told Mike I wanted to think about it. No pressure when leaving the dealership - but good follow-up over e-mail and phone over the following 6 days. Ultimately, the dealer and I agreed on a fair price, and when I came to pick up the vehicle, all was ready and process pretty efficient. I would recommend Mike and the buying experience at Concord. All three Bay Area BMW dealers owned by this company ( San Rafael, Berkeley and Concord ) were helpful while shopping this month. More

Awesome Buying Experience We contacted your company and Mike Bushel, Internet Sales Manager responded right away and that's why we came to your place to look for the car we wan We contacted your company and Mike Bushel, Internet Sales Manager responded right away and that's why we came to your place to look for the car we want. Mike Bushel is a very nice and wonderful individual. He explains everything very clearly and easy to understand without going round and round. He is very straightforward and everything went so smoothly. He's an asset of the company and surely will get a lot of customers and referrals especially from us because now he's a good friend of ours. Ken Marsh, the BMW Genius, was also very nice and very helpful. Rudy Solis More

Great experience I found the car what I was exactly looking for. I talked to Mike and Tyler, they have profession knowledge and gave me good suggestions. Mike gave me I found the car what I was exactly looking for. I talked to Mike and Tyler, they have profession knowledge and gave me good suggestions. Mike gave me a good deal, I was happy with that. Tyler is a BMW expert, he helped me set up everything what I asked and need. Great shopping experience! More

Overall excellent customer service Mike Buschel (Internet Sales Manager) was a great person overall. Very friendly and made sure my dad and I felt welcomed by offering us coffee, water, Mike Buschel (Internet Sales Manager) was a great person overall. Very friendly and made sure my dad and I felt welcomed by offering us coffee, water, 20% discounted accessories, etc. Negotiationing was smooth for the most part, as at the of the day the vehicle I wanted was purchased. Ken Marsh (BMW Genius) was really nice and professional while giving me a tour of the many features of the new 340i had. Danny Andrade was the first person I contacted then eventually handed it over to Mike so Danny thank you for making this purchase possible! Overall great experience at BMW Concord especially from these 3 guys I mentioned. Thanks! More

Buying a BMW 328i I recently bought a certified pre-owned 2014 BMW 328i from Concord BMW. Tony Yuan showed me the available models and assisted me in choosing my car. H I recently bought a certified pre-owned 2014 BMW 328i from Concord BMW. Tony Yuan showed me the available models and assisted me in choosing my car. He was very helpful and friendly. He was very knowledgeable. He explained how the car works and showed me all about the various gadgets. More

Great and laid back! Rob Graham was extremely helpful and easy to reach when I had questions. He also was not pushy and Just overall a friendly person to work with. Great Rob Graham was extremely helpful and easy to reach when I had questions. He also was not pushy and Just overall a friendly person to work with. Great expierence! More

Mike and Peter rock!! I cannot believe how great Mike and Peter were. You are missing a great used BMW CPO buying experience if you don't see these guys. Peter referred me I cannot believe how great Mike and Peter were. You are missing a great used BMW CPO buying experience if you don't see these guys. Peter referred me to Mike and Mike was a gem to work with. Knew the car; knew the process and did not jack me around.! Finance people I thought were slowish. I t could not have had to do with my credit score-- It's darned near perfect. But they gave me a great interest rate. So I am guessing that they were simply transacting a number of deals and mine was toward the end of the line. Bottom line; I love the experience I had with Mike. We will use him again and recommend others to him. You simply cannot have a better CPO buying experience. And by the way, Concord BMW is the place to go. I know--I have been to virtually every BMW dealerships in the Bay Area and San Jose. No comparison. Do yourself a favor; if you want great service and very competitively CPO pricing, call Mike! Your experience will, I'm sure, mimic mine. It doesn't get any better. I assure you! More

Best body shop in the bay area! Might be the best business I ever reviewed! I had some damage to the rear bumper of my baby (2012 335i E92) that I started to research on getting r Might be the best business I ever reviewed! I had some damage to the rear bumper of my baby (2012 335i E92) that I started to research on getting repaired. I started by getting quotes all over the bay area. I received prices that were all over the place as one would expect. Although I did not want to overpay what was really important to me was the quality of the work. After extensive research on Yelp, BMWCCA, and BMW forums I found out that the BEST body shop in the bay area (possible in all of California) to get your BMW repaired is BMW Concord Collision Center. After requesting my quote on Yelp I was contacted by Kevin Miller who ended up being the manager there. Not only was he super friendly and helpful he was willing to work with me on the price and get this, the quote he ended up giving me was the lowest I was given by any body shop in the bay! How is that for a pleasant surprise?! Everyone usually assumes going straight to BMW will be the most costly option but not at BMW Concord Collision! I made my appointment to drop off my baby and was recommended by Kevin to ask for Cameron who was my service adviser who was nothing but stellar. He came out to meet me immediately and informed me of everything that will be done and kept me up to date including pictures along the way! The shop is immaculate and all the employees are super friendly and helpful. Where better to get you BMW fixed then a certified BMW collision center?! Not only that these guys have been written up for their excellent work in BMW Roundel magazine and many other publications. They are so good that people bring them their non BMW vehicles! Big thanks to the man Kevin Miller! You run an amazing shop and I am lucky to have found you guys. My rear bumper looks like the day it rolled off the assembly line thanks to Kevin and his amazing staff. You have a customer and advocate for life! More