BMW Concord

Great Service and Follow up Ken Gonsalves is an excellent Sales Advisor. Knowledgeable, helpful, and with great follow up. We would recommend him highly to all interested in pu Ken Gonsalves is an excellent Sales Advisor. Knowledgeable, helpful, and with great follow up. We would recommend him highly to all interested in purchasing a BMW I came to Him 3 years ago to purchase a Z4. I did not purchase that car for other reasons, but he was so helpful and easy to deal with, that 3 years later when decided to purchase a new BMW for my wife, I made a point of contacting Ken. He remebered me, and was, as I have said great to work with. We live in Berkeley, so it was not convenient to go to Concord BMW, but to work with Ken we did and will again. More

Amazing experience. Billy is very helpful and made the transition of trading our 2013 328i into a 2016 X series very smoothly... He goes far beyond the usual service we Billy is very helpful and made the transition of trading our 2013 328i into a 2016 X series very smoothly... He goes far beyond the usual service we had experience. His service didn't end after we left the dealership, He called to follow up about our experience and to made it sure that our queries and concerns were all satisfied... Excellent service, will definitely recommend him to potential clients... More

Great experience Peter was very helpful in finding the right car, considering both used and new options. The experience of negotiating a deal was low stress and hassl Peter was very helpful in finding the right car, considering both used and new options. The experience of negotiating a deal was low stress and hassle free. More

Amy is Great!! Amy is simply Great! She is always professional, attentive and willing to go the extra mile to make us happy. My wife and I are always satisfied with Amy is simply Great! She is always professional, attentive and willing to go the extra mile to make us happy. My wife and I are always satisfied with the service she provides. I hope she continues to be our service advisor for as long as we have the vehicle. More

Great price and great car! I recently purchased a new X3 from BMW of Concord. Why would I drive 4 hours to Concord from San Luis Obispo to buy a BMW when there are 2 dealers in I recently purchased a new X3 from BMW of Concord. Why would I drive 4 hours to Concord from San Luis Obispo to buy a BMW when there are 2 dealers in the immediate area? Two reasons: price and choice. They had the exact X3 we wanted (no factory order BS) and the price was great. Besides the $2k incentives from BMW, I saved thousands more. I arranged the purchase with Mike Bushel via email and phone. No haggling involved. He quoted a great price, I accepted it, and picked the X3 up 2 or 3 days later. When I got to Concord the car was ready as promised, the price had NOT changed, and I was out the door in about two hours. I can highly recommend purchasing a vehicle from Mike. He is a consummate professional. A no BS type of guy. More

Best service = Amy Amy has been my service adviser for many years and every time I have to go in for service. She has been always on top of the things to help me. ????? Amy has been my service adviser for many years and every time I have to go in for service. She has been always on top of the things to help me. ???????? More

Fabulous Expierence Fabulous Experience...... Dealing with Peter was a Fabulous Experience. He is very knowledgeable and understood my vehicle needs. He took the time(e Fabulous Experience...... Dealing with Peter was a Fabulous Experience. He is very knowledgeable and understood my vehicle needs. He took the time(even on his day off) to explain and answer all my questions in a comfortable manner. I would highly recommend Peter Stoumbus if your looking for a new or used BMW. More

Great Knowledgable Service Advisor!!! Most people will repeat horror stories, but I'll give everyone a break with a positive story. I had a potential nightmare situation with my BMW 335i T Most people will repeat horror stories, but I'll give everyone a break with a positive story. I had a potential nightmare situation with my BMW 335i Turbos, but glad to say that it was diffused and professionally handled by Vernon at Concord BMW Service Dept. I was a little thrown off by the reviews at first but I know many people exaggerate just because they can’t seem to be pleased even if someone goes the extra mile for them. Concord BMW service department goes that extra mile to make sure you are taken care and on your way. (I am always on the go, so this place is great) I've taken my car here several times for routine service, both in and out of warranty. Yeah, for sure buying a BMW is expensive but if you expect it to last servicing it at a dealership is the best way to go. The coupons for service don't come around as often, but they were always willing to work with me every time. I took my car for a problem that occurred on my way to work one morning and handled in a timely mater with a good customer service even though that I was seen at the last minute. Long story short, Concord BMW deserves a bit of recognition for putting the customer first, even when I needed to shuttled to Bart, or to my job. The waiting lounge well, who can say not to a little snack, and cappuccino for days. More

Great Amy Bilson knows me very well & my crazy schedule. What's amazing is that I have probably met with her 2 or 3 times since 2012 & she still remember me Amy Bilson knows me very well & my crazy schedule. What's amazing is that I have probably met with her 2 or 3 times since 2012 & she still remember me like it was yesterday, She is the best & she is why I bring my BMW back to BMW of Concord when I can go to any other dealer in CA. More

AWSOME experience Ken Gonsalves, was GREAT the experience was plesent the show room VERY CLEAN and Beautiful. The car I bought for my wife 2013 Z4/4,250mi is Immacu Ken Gonsalves, was GREAT the experience was plesent the show room VERY CLEAN and Beautiful. The car I bought for my wife 2013 Z4/4,250mi is Immaculate Ken.G , sir you are the BEST, Alyce Phillips (Fin$) you ROCK!! thanks for a stress free buy. Richard.R... Manteca, CA 2/20/2016 More