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BMW Concord

Concord, CA

4.7
1,065 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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1,065 Reviews of BMW Concord

December 09, 2024

Felipe is the best , on time , best price , best service all around . He makes sure to give me the best price and the best accurate service. More

by skcounelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe , Joey Tiongson
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Dec 09, 2024 -

BMW Concord responded

We're delighted to hear that Felipe provided you with top-notch service and great pricing at BMW Concord! Thank you for sharing your experience, and we look forward to serving you again in the future.

December 07, 2024

Very bad customer service. Very poor customer service. I was witness this morning in BMW of Concord. I recommend to everyone don’t trust on dealer service. More

by K.raoufi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Tiongson
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December 05, 2024

It was an awesome experience having the dealer work so diligently to see that I got my dream car. Thank you so much for your excellent customer service. More

by johnnymontgomery1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Stanford
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Dec 05, 2024 -

BMW Concord responded

Johnny, we're delighted to hear that you had an awesome experience at BMW Concord and got your dream car! Thank you for the kind words about our customer service. Enjoy every moment with your new ride!

December 05, 2024

Very friendly and professional staff. Service is done to a high quality standard and questions answered knowledgeably More

by Shaneel123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Dejesus
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Dec 05, 2024 -

BMW Concord responded

We're delighted to hear that our team at BMW Concord provided you with friendly and professional service. Thank you for the kind words!

December 04, 2024

Service at BMW in Concord was great! Service advisor Chris was very helpful and authentic in his opinion about caring of the vehicle. More

by busulumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nives
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Dec 04, 2024 -

BMW Concord responded

We're delighted to hear that Chris provided such helpful and authentic service at BMW Concord! Thank you for sharing your positive experience with us. We look forward to assisting you again in the future!

December 03, 2024

Went in with check engine light. They recommended $10k in repairs. The repairs did not fix the car. The check engine light and limp mode light are making the car unoperable. Now de More

by nseknight06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
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November 27, 2024

Great customer service from Service center specifically from Joey Tiongson. do yourself a favor and look for Joey T. if your car is in for a service. Outstanding, More

by VMANIQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Report | Print
Dec 02, 2024 -

BMW Concord responded

We're delighted to hear that Joey provided you with outstanding service at BMW Concord. Thank you for the recommendation and support!

November 24, 2024

Service department on top of it! !! Been here a few times and will not hesitate at all to come back. Great communication! More

by xnovassxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarado
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Nov 25, 2024 -

BMW Concord responded

We're delighted to hear that our service department at BMW Concord has consistently met your expectations! Thank you for the kind words and continued trust in us. Looking forward to serving you again soon!

November 24, 2024

Great service, fabulous technicians, friendly owners Johnny on the spot with scheduling.. They’re the Best!! More

by waynedowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvardo
Report | Print
Nov 25, 2024 -

BMW Concord responded

Wayne, we're delighted to hear you had such a positive experience with our team at BMW Concord! Thank you for the kind words and support.

November 22, 2024

I highly recommend BMW Concord. From the moment you pull into the service lane, you’re treated with courtesy and individual attention. The waiting area is a comfortable place to rel More

by Miss Behavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Bizzare, Service Advisor
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Nov 22, 2024 -

BMW Concord responded

Miss Behavin, thank you for recommending BMW Concord! We're delighted to hear that Skyler and our team provided such a positive experience. We appreciate your kind words and look forward to serving you again in the future!

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