BMW Concord

Exceeded my expectations Wendy Dahlstrom was from the moment I first inquired about a 2014 BMW 235i, was on top of her game and called me back the very next day. A few questio Wendy Dahlstrom was from the moment I first inquired about a 2014 BMW 235i, was on top of her game and called me back the very next day. A few questions later and I had my deposit down for a built to order M235i. Fast forward 2 months and I'm now the proud owner of my first ever built to order BMW. A 2014 M235i in Estoril blue with all the options I wanted. And through out the last 2 months Wendy kept me informed of my cars progress from being built to shipping and then final prep and delivery.Even on the day of delivery my contract signing and last minute price haggling was painless and drama free. In short my encounter with Wendy was the most enjoyable car buying experiences I have ever had. She's friendly, personable, funny and no pressure will keep me coming back. And the personalized key chain is a nice classy touch. Its the small details that make me feel good about buying my new BMW from Concord BMW. A big thumbs up to Wendy Dahlstrom in internet sales and Marta Parker in finance, I couldn't be happier. More

Outstanding My husband & I met Koorosh 3 years ago when we leased our last BMW. We generally work directly with finance manager, but we have found Koorosh to be t My husband & I met Koorosh 3 years ago when we leased our last BMW. We generally work directly with finance manager, but we have found Koorosh to be the most technical & knowledgeable salesman with all the BMW series including the latest 4 series. We went back to him & just purchased a beautiful 2012 BMW. Koorosh is not only knowledgeable about the product, but he is also a very good listener and observer of his consumer's psychological desires & needs. He did not recommend or suggest anything that would be above our budget & worked within our means. He worked on behalf of us with the management & ownership of the dealership. We would recommend Koorosh highly & for all our future purchases. More

BMW CONCORD The facility was very clean and provided refreshments and snacks for customers. Our sales specilaist was Noah Knox. He was very friendly, profession The facility was very clean and provided refreshments and snacks for customers. Our sales specilaist was Noah Knox. He was very friendly, professional, and knowledgeable about the car we were interested in and its many features. He patiently showed us several cars telling us how one car was different from another. It was impressinve that the general manager of the dealership introduced himself and wanted to make sure that all was going well. My overall experience at BMW Concord was excellent. I will surely recommend the dealership and Noah Knox to anyone who plans to buy a BMW. LAC, Moraga, CA More

Thank you Boris I was interested in buying a 4 series. Boris provided me with quality information about the vehicle during test drives and took the time to help me I was interested in buying a 4 series. Boris provided me with quality information about the vehicle during test drives and took the time to help me build the specific vehicle I wanted. Boris kept me informed as to the progress of the vehicles construction and shipping and provided friendly and quality help in intoducing me to the vehicle when it arrived. Overall this was as good as it gets for a car purchanse experience. Thank you Boris! More

good service ken Ken is a very good sales, timely inform me of the content of each item I need. Good properties of the car are introduced, the function, how to use and Ken is a very good sales, timely inform me of the content of each item I need. Good properties of the car are introduced, the function, how to use and operation. Let me very comfortable, and let me know the different set of USES, I enjoy the purchase. More

Boris goes the extra mile for his clients I had purchased a vehicle from Boris a year ago and he had proven himself as a knowledgeable and friendly dealer. It was a no-brainer when my car was I had purchased a vehicle from Boris a year ago and he had proven himself as a knowledgeable and friendly dealer. It was a no-brainer when my car was destroyed in an accident who I was going to for my next vehicle (and since I lived through it that it was going to be a BMW). Thank you Boris! More

We were not the easiest clients to convince buying and X3 and even harder because we brought our son with us who is an american car man. Ken stood his ground and pointed out why the X3 would be a great car f and even harder because we brought our son with us who is an american car man. Ken stood his ground and pointed out why the X3 would be a great car for us and he was right. We love our X3. It was also nice that Ken remembered us from 9 months ago when we first started our search for a new car. We would definitely recommend Ken and the Concord BMW dealership. More

The Ultimate Dealership Experience Picked up my fourth BMW since 2001: All from BMW Concord. As always, I was provided with top shelf service from the moment I walked in the door and un Picked up my fourth BMW since 2001: All from BMW Concord. As always, I was provided with top shelf service from the moment I walked in the door and until I drove my new 528i out of the showroom. Michael previously searched for and located my car with the specific features I wanted. It was actually on a ship leaving Germany headed for a So. Cal dealership. Michael arranged a swap and within days, my car arrived in pristine condition. Michael is genuinely caring and honest man who will help you select the right car at the right price...period. Brandon's coaching with respect to all of the new whiz-bang features in general and iDrive in particular was very much appreciated and spot-on. The paperwork was fast and painless thanks to Jennifer. She got me through the transition from old lease to new, provided sound advice and we had an enjoyable conversation too. My thanks to Dario as well. He has taken good care of me since day one. Excellent cars, first-rate service, great people. I wish every business worked this way. More

Boris is Awesome!!! :) I originally came in to BMW Concord because I had some extra time on my hands and my 8yr old son absolutely loves BMWs. I was greeted by Boris whom I I originally came in to BMW Concord because I had some extra time on my hands and my 8yr old son absolutely loves BMWs. I was greeted by Boris whom I informed I wasn't really interested in buying we were just looking. He gave me no pressure and still treated us like honored guests. I didn't seat in any of the cars my son did (in almost every floor model) in the driver seat and Boris was absolutely GREAT with him and treated my son like the buyer (adjusted seat and showed him several of the car features). So making a long story short Boris's non-pressured great customer service and quiet relaxed manner lead me to trust him and continued to do business with him. I definitely am a customer that is very hard to please but Boris was still very respectful of my wants and needs. On each successive trip I took to BMW I never felt pressured nor did Boris rush me or act like he had better things to do. Boris was very confident and knowledgeable about all the features of the cars I looked at and truly has a love for BMW. Originally just came to BMW to look and waste a little with my BMW obsessed son and....... 2 weeks later (which equals about 4 trips later) I was driving off the lot in a brand new 550i. I hope BMW Concord realizes what a gem of an Employee they have in Boris Abramyan!!! Boris goes above and beyond his duties as a Client Advisor! More

Wendy Dahlstrom was an absolute pleasure to work with. First and foremost, she is very knowledgeable about the BMW lineup; she knows the cars better than any other BMW rep that I have met. Wendy has the First and foremost, she is very knowledgeable about the BMW lineup; she knows the cars better than any other BMW rep that I have met. Wendy has the unique ability to blend technical knowledge with her great personality. She was sincere, low pressure, and fun to work with. We shared a lot of smiles during our afternoon together, which made the great deal she gave me on my BMW even better :) I highly recommend Wendy and Concord BMW, a great experience all around! More