BMW Concord

Wonderful and helpful staff I started my search for a MINI online. I was not sure if the MINI would fit into my family's needs. The next morning Wendy, the internet sales manager I started my search for a MINI online. I was not sure if the MINI would fit into my family's needs. The next morning Wendy, the internet sales manager ,called me regarding my interest. I was surprised and delighted that she asked me questions about what I was interested in before even going to the dealership. Once I arrived at the dealership, Wendy talked me though the cars that she sent to me earlier that morning after our phone call. I test drove the Mini countryman S and I absolutely loved it. During the test drive she showed me the features of the car and was very knowledgeable about the car. During the purchase process everything was so easy. The process was very professional and I enjoyed how friendly the staff was. I walked out of the dealership about 4 hours after coming in with my very own MINI. More

Not only superb! But patient as well Koorsch made our experience painless and quick. As it was difficult for us to free up time to come in. Koorsch went over and above to accommodate us. Koorsch made our experience painless and quick. As it was difficult for us to free up time to come in. Koorsch went over and above to accommodate us. Excellent value as well. I only shop and service my BMWs in Concord. Their the pinnacle of BMW Dealerships. More

Great service From Danny Andrade We just purchased our fourth BMW from Danny Andrade. Danny is so friendly, knowledgeable and fair. He knows exactly what features we want on our car We just purchased our fourth BMW from Danny Andrade. Danny is so friendly, knowledgeable and fair. He knows exactly what features we want on our cars, places the order, tracks everything for us, notifies us when it arrives and always gives us a fair deal. We are extremely pleased with the service Danny provides. We will continue to come back the Danny. He has definitely earned our business and loyalty. More

Exceeded my expectations Wendy Dahlstrom was from the moment I first inquired about a 2014 BMW 235i, was on top of her game and called me back the very next day. A few questio Wendy Dahlstrom was from the moment I first inquired about a 2014 BMW 235i, was on top of her game and called me back the very next day. A few questions later and I had my deposit down for a built to order M235i. Fast forward 2 months and I'm now the proud owner of my first ever built to order BMW. A 2014 M235i in Estoril blue with all the options I wanted. And through out the last 2 months Wendy kept me informed of my cars progress from being built to shipping and then final prep and delivery.Even on the day of delivery my contract signing and last minute price haggling was painless and drama free. In short my encounter with Wendy was the most enjoyable car buying experiences I have ever had. She's friendly, personable, funny and no pressure will keep me coming back. And the personalized key chain is a nice classy touch. Its the small details that make me feel good about buying my new BMW from Concord BMW. A big thumbs up to Wendy Dahlstrom in internet sales and Marta Parker in finance, I couldn't be happier. More

Outstanding My husband & I met Koorosh 3 years ago when we leased our last BMW. We generally work directly with finance manager, but we have found Koorosh to be t My husband & I met Koorosh 3 years ago when we leased our last BMW. We generally work directly with finance manager, but we have found Koorosh to be the most technical & knowledgeable salesman with all the BMW series including the latest 4 series. We went back to him & just purchased a beautiful 2012 BMW. Koorosh is not only knowledgeable about the product, but he is also a very good listener and observer of his consumer's psychological desires & needs. He did not recommend or suggest anything that would be above our budget & worked within our means. He worked on behalf of us with the management & ownership of the dealership. We would recommend Koorosh highly & for all our future purchases. More

BMW CONCORD The facility was very clean and provided refreshments and snacks for customers. Our sales specilaist was Noah Knox. He was very friendly, profession The facility was very clean and provided refreshments and snacks for customers. Our sales specilaist was Noah Knox. He was very friendly, professional, and knowledgeable about the car we were interested in and its many features. He patiently showed us several cars telling us how one car was different from another. It was impressinve that the general manager of the dealership introduced himself and wanted to make sure that all was going well. My overall experience at BMW Concord was excellent. I will surely recommend the dealership and Noah Knox to anyone who plans to buy a BMW. LAC, Moraga, CA More

Thank you Boris I was interested in buying a 4 series. Boris provided me with quality information about the vehicle during test drives and took the time to help me I was interested in buying a 4 series. Boris provided me with quality information about the vehicle during test drives and took the time to help me build the specific vehicle I wanted. Boris kept me informed as to the progress of the vehicles construction and shipping and provided friendly and quality help in intoducing me to the vehicle when it arrived. Overall this was as good as it gets for a car purchanse experience. Thank you Boris! More

good service ken Ken is a very good sales, timely inform me of the content of each item I need. Good properties of the car are introduced, the function, how to use and Ken is a very good sales, timely inform me of the content of each item I need. Good properties of the car are introduced, the function, how to use and operation. Let me very comfortable, and let me know the different set of USES, I enjoy the purchase. More

Boris goes the extra mile for his clients I had purchased a vehicle from Boris a year ago and he had proven himself as a knowledgeable and friendly dealer. It was a no-brainer when my car was I had purchased a vehicle from Boris a year ago and he had proven himself as a knowledgeable and friendly dealer. It was a no-brainer when my car was destroyed in an accident who I was going to for my next vehicle (and since I lived through it that it was going to be a BMW). Thank you Boris! More

We were not the easiest clients to convince buying and X3 and even harder because we brought our son with us who is an american car man. Ken stood his ground and pointed out why the X3 would be a great car f and even harder because we brought our son with us who is an american car man. Ken stood his ground and pointed out why the X3 would be a great car for us and he was right. We love our X3. It was also nice that Ken remembered us from 9 months ago when we first started our search for a new car. We would definitely recommend Ken and the Concord BMW dealership. More