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BMW Northwest

Fife, WA

4.7
709 Reviews

4011 20th St E

Fife, WA

98424

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Showing 709 reviews

January 08, 2022

My car buying experience was professional, thorough and completed with care. Everyone was friendly and attentive. More

by Lhracing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in sales, Allen Deen, Susan Grissom
Jan 10, 2022 -

BMW Northwest responded

Thank you for taking the time to review us! We are so glad to hear that you found the right vehicle working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

January 06, 2022

Great service, vehicle was repaired quickly. Very in-depth inspection with a video of it sent to me More

by Arturo G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 07, 2022 -

BMW Northwest responded

Arturo - We are delighted to see this positive feedback. Thank you for coming to BMW Northwest for your repairs! Safe driving and we hope to see you down.

January 05, 2022

Svc advisor Austin L. Appreciate his candor. Very professional. Bimmer 5 wash & ready 2 go. Tks 4 the video of techs chking out my whip & performing the svc. More

by Lnka125drake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin l.
Jan 06, 2022 -

BMW Northwest responded

We are happy to hear that Austin and the team could deliver such a positive experience! Thank you for choosing BMW Northwest and for sharing your feedback. Drive safely until we see you again!

December 31, 2021

My vehicle needed the injectors replaced. BMW Northwest handled the warranty process quickly and efficiently with nothing required from me. Quality work and no hassle makes me confident in taking my vehic More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cushman
Jan 03, 2022 -

BMW Northwest responded

Thank you for the kudos! We are delighted to hear the BMW Northwest team continues to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care, Bob!

December 17, 2021

BMW Northwest does it’s best to make their customers comfortable while they wait for their cars by offering gourmet coffee, snacks, water, etc. Elizabeth was great! Smart and knowledgeable and answered More

by Juliann White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Scellato
Dec 18, 2021 -

BMW Northwest responded

Juliann, we're thrilled to hear you found our refreshments and snacks to be such a nice touch for those waiting for the completion of their service. It's also lovely that Elizabeth was such a great resource when it came to learning about your future service needs. The BMW Northwest team thanks you for taking the time to leave us this excellent review, and we'll be here whenever you need us next!

December 03, 2021

I've been dealing with BMW Northwest for 20+ years...that pretty much summarizes my level of trust, confidence, and satisfaction. More

by Cjckpint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
Dec 03, 2021 -

BMW Northwest responded

It makes us proud to have your loyal business! We appreciate your business and kind words about our hard work! See you again next time here at BMW Northwest.

December 01, 2021

I’ve never had a bad experience in 25 years of doing business with BMW Northwest! Austin in Service is the best! More

by Blincicome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Lincicome
Dec 02, 2021 -

BMW Northwest responded

We would like to extend our sincere thanks for your 25 years of business! It means a lot that Austin and the team have always taken such great care of you and we look forward to welcoming you back to BMW Northwest next time. Safe travels!

November 25, 2021

I can't say enough wonderful things about this dealership, specifically Tony Vu. I ordered a new BMW and it has been an absolute pleasure to work with them from start to finish. They took such go More

by lareaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vu
Nov 29, 2021 -

BMW Northwest responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a seamless purchase experience working with Tony and the BMW Northwest team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

November 24, 2021

I discussed what services were needed for my vehicle. I received an estimate of the cost and length of time it would take to complete service. Service was completed on schedule More

by Rdawg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
Nov 24, 2021 -

BMW Northwest responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

November 23, 2021

After buying at other BMW dealerships , It’s refreshing to see the customer service That BMW Northwest provides. From Rick in sales to Susan in F&I, what a great company to buy from. More

by Dkhanson5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick L
Nov 23, 2021 -

BMW Northwest responded

It's wonderful to hear we could exceed your expectations and provide a great buying experience - this is what we strive for! We will certainly let Rick and Susan know you appreciated all the help. Safe travels and thanks for choosing BMW Northwest!

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