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BMW Northwest

Fife, WA

4.7
709 Reviews

4011 20th St E

Fife, WA

98424

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Showing 709 reviews

October 28, 2021

Jordyn was excellent dealing with and very efficient it took me about and hour to have the car deal done More

by Ingeand63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordyn Brock
Oct 29, 2021 -

BMW Northwest responded

Providing a great buying experience is our passion, and we are thrilled Jordyn was able to assist you so well. Thank you for choosing BMW Northwest, and we wish you all the best in your new ride!

October 27, 2021

Check in was quick and easy! Said it would be about 2 to 2.5 hrs but it was in about 1 hrs and 45 min. Thanks you Rich and the service techs! More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
Oct 27, 2021 -

BMW Northwest responded

Hi Kim! Here at BMW Northwest, we do all we can to make sure our guests are taken care of. Thank you for giving Rich and the rest of the service team your kudos and we hope to see you again down the road. Take care!

October 25, 2021

Service Advisor (Shane) was very professional curteous and attentive. No pressure at all on trying to push additional work needed. Very respectful about the service that I wanted to be performed. More

by guilders5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Oct 25, 2021 -

BMW Northwest responded

Thanks for giving Shane a shoutout! We're happy that he was professional and attentive. We appreciate your confidence in us and we'll see you again next time here at BMW Northwest.

October 25, 2021

The crew at BMW Northwest is very friendly, courteous and efficient. I highly recommend the Service Dept at BNWNW ! More

by jbarline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon on Service Dept
Oct 25, 2021 -

BMW Northwest responded

Thanks for sharing these kind words about the BMW Northwest team! We're pleased that we were efficient and friendly. See you again next time.

October 21, 2021

Efficient reception and processing upon arrival. Waited for my vehicle while it was serviced. Completed within 2 hrs. I was able to use WiFi in their clean, quiet waiting area to get some work projects don More

by Mgmadsen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager - Service
Oct 21, 2021 -

BMW Northwest responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

October 20, 2021

Very friendly customer service! My service advisor Dave Quinn is honest and friendly, and very helpful. He’s the best!! The atmosphere is very clean and comfortable. I have never had a bad experience in More

by PYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Quinn 5 Stars
Oct 21, 2021 -

BMW Northwest responded

Thanks for sharing these kind words about Dave! It's great that he's friendly, helpful, and honest. Hearing these compliments about members of our team absolutely makes our day. Thanks for your longtime business! We hope to see you again next time.

October 19, 2021

Service was quick, service person was courteous and well versed, vehicle was very clean and work done was very satisfactory. Well worth my hundred mile drive. More

by Ronhecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cushman
Oct 19, 2021 -

Ronhecker responded

Service was quick, Andrew was courteous and well versed. Vehicle was very clean and work done was very satisfactory. Well worth my hundred mile drive.

Oct 19, 2021 -

BMW Northwest responded

Thank you so much for making the trip out to see us at BMW Northwest! We are delighted to hear that Andrew and our team provided excellent service. Enjoy your day!

October 19, 2021

Tony is a great asset to BMW NW. He’s professional and knowledgeable. He helped me through the process of buying a new car making it a pleasant experience. He was very helpful even when I got cranky! W More

by Joysoup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wu
Oct 20, 2021 -

BMW Northwest responded

Congratulations on your new car! We are thrilled that Tony and the team made the experience so informative and pleasant. Thank you for choosing BMW Northwest and for sharing your great review!

October 10, 2021

Staff is very courteous and professional. The dealer is also very clean and well-kept More

by H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 11, 2021 -

BMW Northwest responded

We are so happy we could earn your five stars! Thank you for stopping by BMW Northwest for service. We'll see you again soon!

October 09, 2021

Very professional, courteous, detailed and reliable. They also have very good services, in order to facilitate simple client conveniences. More

by officerrg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 10, 2021 -

BMW Northwest responded

It means a great deal that you know you can rely on the BMW Northwest team for professional, courteous, and detailed care. We'll go above and beyond for our loyal guests every chance we get. Thank you for supporting us with a positive review, and take care!

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