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BMW Of Columbia

Columbia, SC

4.5
824 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 824 reviews

July 13, 2023

Always courteous, timely and capable. This is why I keep buying BMWs from this dealership. More

by Jhodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 19, 2023 -

BMW Of Columbia responded

Thank you for being our customer, we appreciate your kind words!

July 13, 2023

Friendly staff and very prompt and professional service I use this dealer for everything related to my bmw. More

by Ehite8693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Bostic, Service Department, Zac Cariens
Jul 28, 2023 -

BMW Of Columbia responded

We are so happy to read such a great review about BMW of Columbia!

July 13, 2023

I went there on 07/11/23. They seemed to overbook service. The person who helped me did not respond to text message (as it said to be the most effective way to communicate) an More

by Cheroky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Oct 23, 2023 -

BMW Of Columbia responded

Thank you for your feedback about the poor experience you had during your visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sam Reynolds General Managers samreynolds@Group1Auto.com

July 12, 2023

Friendly, comprehensive service, done in a reasonable time. Very happy with the thoughtful service and feel good about trusting this dealership. More

by CynthiaLHopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department, Daren Ball, Michael Brooks, Greg Yancey, Russell Holt
Aug 07, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 11, 2023

Fantastic service and care - made the entire process from lease return to new car buying smooth as silk. More

by chrisa10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty Bibbs, Terrence Fanning
Jul 15, 2023 -

BMW Of Columbia responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 08, 2023

I cannot say enough good things about the service I received @ BMW of Columbia. The Service Reps. are second to none! They were courteous, knowledgeable and extremely conscientious of my time. Gettin More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Charles in Service , Zac Cariens
Aug 07, 2023 -

BMW Of Columbia responded

BMW of Columbia is very grateful for your patronage and is very pleased to hear that we can provide you with an exceptional service experience! Thank you for the Five Star review and your business. We will continue to look forward to the pleasure of serving you again in the future!

July 08, 2023

I always receive superior customer service! !! Service is timely and the atmosphere is professional. I am happy with the service. More

by Latanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Service Department
Aug 07, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Aug 07, 2023 -

Latanya responded

You’re welcome

July 07, 2023

Austin was helpful, courteous and attentive! Service was communicative- friendly and timely! The experience was very positive. More

by Dmboyd06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cutrona
Jul 28, 2023 -

BMW Of Columbia responded

We are very happy we could provide you with a positive experience!

July 07, 2023

They do a good job and seems to be very professional in their performance and take pride More

by jacquelyn.bennett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cutrona , Jeremy Easterling, Service Department
Jul 28, 2023 -

BMW Of Columbia responded

We appreciate your positive review about your recent experience with us!

July 07, 2023

Very relaxing atmosphere, had refreshments the place was very clean quiet and the service was great More

by Sirdrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Yancey
Jul 11, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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