BMW Of Columbia

Mark, my service advisor, works very hard to make sure that my servicing needs are met each time I service my car. He always provides outstanding customer service!! that my servicing needs are met each time I service my car. He always provides outstanding customer service!! More

Quick and reliable service consistently. The dealer calls or texts when it’s time to come in. That is very convenient for me. The dealer calls or texts when it’s time to come in. That is very convenient for me. More

I was happy with the courteous, friendly service. Clean and inviting showroom and waiting area. Upbeat, Professional team. Clean and inviting showroom and waiting area. Upbeat, Professional team. More

Exceptional Service, Mike Liberatore made our experience very positive and we really enjoyed working with him. The process went very smoothly and we drove away with our new vehicle in just a few hours. very positive and we really enjoyed working with him. The process went very smoothly and we drove away with our new vehicle in just a few hours. The Loan officer efficiently processed the paperwork and was very professional. GREAT CUSTOMER SERVICE ! More

UNPROFESSIONAL, UNETHICAL AND ARROGANT – BMW of Columbia listed a 2022 CPO BMW X5 with 11,101 miles on it. After a “little negotiating” and by little I mean barely any skin of their nose especially after th listed a 2022 CPO BMW X5 with 11,101 miles on it. After a “little negotiating” and by little I mean barely any skin of their nose especially after their ridiculous add on for Resistall (Glorified Armor All). We placed a deposit on the SUV, they took down the online listing, a few days pass and I got a call from the finance manager, while we go through the numbers the mileage miraculously changed from 11,101 to 14,495?! A difference of 3,395 miles – that’s not a test drive, that’s a quarter of a year drive. BUYERS beware of their UNETHICAL practice. These guys are clueless and arrogant. Zero follow up from Scott Bibbs, this guy has absolutely no clue as to what he’s selling. Sam Reynolds after 25 years of car sales experience, one would expect better basic math skills. Take ownership of your mistakes instead of talking down to your clients. Just because we’re out of state doesn’t give this dealership the right to belittle buyers or pull the wool over their eyes. READERS: This isn’t the first time this dealership tried to BAIT AND SWITCH – Go read DealerRater.com July 2020 where Sam Reynolds is involved in another major mileage discrepancy sale. More

Absolute useless, don't answer the phone and keep you up to date on your car. Chris and Iasha are pathetic. to date on your car. Chris and Iasha are pathetic. More

Great team! Service minded and customer centered. Excellent demonstration of features. First service visit was smooth and handled with professionalism and cou Service minded and customer centered. Excellent demonstration of features. First service visit was smooth and handled with professionalism and courtesy. Brian went out of his way to ensure the best service experience possible. Great team! More

I have been dealing exclusively with BMW since 1994. I recently ordered my sixth BMW from David Miles (The best GM in the business!. My salesman is Donovan Moore (the absolute best!) I have purchased se I recently ordered my sixth BMW from David Miles (The best GM in the business!. My salesman is Donovan Moore (the absolute best!) I have purchased several 3 Series, a 650i Convertible, a 750IL and now have an M8 Competition Convertible on the way. Great group of folks (from management...to sales....to parts...to service).Excellent experience on every vehicle. More

On time efficient professional quality service with professional service writers that know how to deliver customer service. professional service writers that know how to deliver customer service. More

I was very impress of the seller and the banker(loan officer) they were very nice and professional. Not pushy and they were available for any questions I had. Thank so much. officer) they were very nice and professional. Not pushy and they were available for any questions I had. Thank so much. More