BMW Of Columbia

Warranty on repair -BMW feels not responsible for their work Had the transmission sealing replaced by the previous owner a year ago(ca. $1000,-). One year later the transmission leaks again. Had the car at BMW C Had the transmission sealing replaced by the previous owner a year ago(ca. $1000,-). One year later the transmission leaks again. Had the car at BMW Charlotte - they clearly identified the poor work as reason for the leakage. Now same repair is needed but with the added oil pan replacement (+$150,-). The new repair statement/summary clearly says that the pan was good but because it was reused it wrapped what leaded to leakage. BMW of Columbia was not cooperating for any reimbursement and denied any responsibility. Bad service and insufficient advise by the mechanic without any responsibility afterwards, that's not "the ultimate driving machine" approach. What makes it even worse is that they would not pick up the phone afterwards and let you wait as much as they can... that's not what I am used to receive as service from BMW. More

Thanks, Jay Johnson! We had an awesome experience here! Jay Johnson was very professional and super knowledgeable! It was the easiest and best buying experience I have eve We had an awesome experience here! Jay Johnson was very professional and super knowledgeable! It was the easiest and best buying experience I have ever had! Thanks again, Jay! I would highly recommend him and this dealership! More

Great Experience Jeremy and Brett made this the absolute BEST care buying experience I have had in my life! From the moment logged on the website they were very acco Jeremy and Brett made this the absolute BEST care buying experience I have had in my life! From the moment logged on the website they were very accommodating. They set my appointment, had the vehicle I wanted ready and fully fueled when I arrived at the dealership. It took less than two hours to finalize the deal and I drove out a proud BMW owner. More

Absolutely awesome! Excellent! I got the car I wanted along with a very professional touch of friendly customer service. Henry Shugers is the best! I would highly recomme Excellent! I got the car I wanted along with a very professional touch of friendly customer service. Henry Shugers is the best! I would highly recommend this dealership. More

Jay Johnson worked very hard to make this deal. I gave this site 4 stars because they do not have many BMWs on the yard to be a BMW dealership. However, Jay Johnson was able to find what I was looki I gave this site 4 stars because they do not have many BMWs on the yard to be a BMW dealership. However, Jay Johnson was able to find what I was looking for. He was very patient with me and very knowledgeable about the vehicles. I enjoyed working with the staff there. More

BEST DEALERSHIP EVER!Hands down the best car buying experien Hands down the best car buying experience I have ever had. Jay Demond Johnson was such a breath of fresh air and made the whole buying process pleasa Hands down the best car buying experience I have ever had. Jay Demond Johnson was such a breath of fresh air and made the whole buying process pleasant rather than time spent haggling back and forth. He was knowledable about the car I was buying and answered all of my questions. And then there was Terrance. Jay sent me over to Terrance for financing and I have to say, it was painless and easy. Terrance was friendly and had all of the answers to my questions. Charlie, the manager, helped everything go smoothly and made sure my needs were met. The Zino did a great job making sure service did what they need to to make sure my interior and exterior were protected and made sure it was ready when I was. Today I went in for my Genius tutorial on what everything is and does in regards to all of the bells and whistles my car is equipped with. And according to Donovan Moore it's not missing a thing. I appreciate each one these guys. They not only sold me a car but we laughed (a lot) and I truly believe they were sincere in their kindness because that's just who they are, and not to just to try and sell me my car. AND that speaks volumns to me. Thank you All at BMW Of Columbia Two Notch location, and Donovan from the other location, you guys won me over. Anne McCue Pround New BMW Owner Would I buy another car from them? ABSOLUTELY Would I recommend them to family & friends? ABSOLUTELY More

Exceptional staff! I really enjoyed my car buying experience and the salesman was knowledgeable with and excellent personality! I had my mindset on what I was looking fo I really enjoyed my car buying experience and the salesman was knowledgeable with and excellent personality! I had my mindset on what I was looking for and he was able to meet my expectations. More

Excellent Experience I recently had my 2008 BMW in for service. From the moment I drove in, the experience was exemplary. Russell Holt (Service Advisor) was extremely prof I recently had my 2008 BMW in for service. From the moment I drove in, the experience was exemplary. Russell Holt (Service Advisor) was extremely professional and the General Manager David Miles always goes above and beyond. My next BMW will be from BMW of Columbia. Very professional staff, friendly and get things done right the first time. More

"Exceeded my Expectations" I was referred to Mr. Jay Johnson by a friend and coworker, she spoke very highly of him. Mr. Johnson was very professional and extremely helpful t I was referred to Mr. Jay Johnson by a friend and coworker, she spoke very highly of him. Mr. Johnson was very professional and extremely helpful throughout my car-buying process! He went above and beyond to ensure that I was well-informed in order for me to make the best decision with zero pressure. He took the time to demonstrate and explain all features of my BMW, I did not fully understand. The experience was one of the best I have had. The level of service that I received from Mr. Jay Johnson far exceeded my expectation. Again, thanks to Jay and the entire team at BMW of Columbia. More

Pleasurable Experience I was in the market for another BMW and went into Hancock BMW. I do not like pushy sales peolpe or sales persons that play what I consider to be games I was in the market for another BMW and went into Hancock BMW. I do not like pushy sales peolpe or sales persons that play what I consider to be games. Jay Johnson was an absolute professional who showed me the utmost respect and respected my time. I've recommend him to friends and would not hesitate to do so again. Consummate professional! More