BMW Portland

Excellent service, as usual. Will (my service advisor) is always a pleasure to work with. And I love the speed and conveniency of all the online communications. And, of course, I love my BMW. is always a pleasure to work with. And I love the speed and conveniency of all the online communications. And, of course, I love my BMW. More

Sean in the service department was very professional and helpful, he took good care of me. There is only one thing, I wished he would had done and that is to explain the invoice to me, instead of just hand helpful, he took good care of me. There is only one thing, I wished he would had done and that is to explain the invoice to me, instead of just hand it over and asked for a signature. Overall he did great!!! More

Good service in terms of the work being done and the people you see, but have one complaint: they have your car for 5 days before anyone even looks at it. At least that was my experience this time. Then people you see, but have one complaint: they have your car for 5 days before anyone even looks at it. At least that was my experience this time. Then when I called to check on progress after five days of using a loaner I was told that they would get to it in the next few days. It was explained to me that they had to have the car sitting there in case the mechanic could suddenly get to it. This is unlike any system I have been used to with Audi and Mini Cooper. Amazingly enough, after I complained yesterday and told another few days TODAY it’s suddenly ready. Weird. More

Very knowledgeable staff. Made the trade-in process super easy and got me right into my new BMW! easy and got me right into my new BMW! More

Davie Sprigg provided an excellent experience along with the Klesers. I recommend bmw portland. BMW customer satisfaction on display the Klesers. I recommend bmw portland. BMW customer satisfaction on display More

Nice place with professional staff. I’d buy from them again. I wish they had more chocolate and better coffee selection lol again. I wish they had more chocolate and better coffee selection lol More

Sean, my service advisor has been really great to work with! The loaner cars are a real plus as well. with! The loaner cars are a real plus as well. More

The technician, Dan, was courteous, knowledgeable and helpful. He kept me informed about the progress of service on my car and provided clear and precise quotes on repairs. He sold product without pressu helpful. He kept me informed about the progress of service on my car and provided clear and precise quotes on repairs. He sold product without pressure. More

Sean was very knowledgable and although initially said they were running behind schedule, he managed to get the work done the same day. they were running behind schedule, he managed to get the work done the same day. More

Came out when they said they would and took care of the issue in less time than they said! issue in less time than they said! More