
BMW Portland
Portland, OR
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2,062 Reviews of BMW Portland
Unexplained fees and difficulty with scheduling. In addition the service seems to be declining from previous experience and markup/charges are over exaggerated. In addition the service seems to be declining from previous experience and markup/charges are over exaggerated. More
When I came to drop off my vehicle for an oil change the guy tried to tell me I needed $1000 worth of xxxxxxxx. I get it I work for a lithia dealership but when I told him that he didn’t back off. Just disa guy tried to tell me I needed $1000 worth of xxxxxxxx. I get it I work for a lithia dealership but when I told him that he didn’t back off. Just disappointed I just wanted my oil changed and my codes for the oil change to be cleared and they did the oil change but didn’t do the clearing the codes. Just kinda lame man. I wanted to be treated better bringing my bmw to a bmw service center I can go to my store but I don’t work at a bmw More
So, I brought in my car with a tire issue. I inflated it before bringing it in, and noted which one was flat (rear/passenger). They were super helpful and turned it around quickly. However, th I inflated it before bringing it in, and noted which one was flat (rear/passenger). They were super helpful and turned it around quickly. However, they replaced the wrong tire, and then were unwilling to help fix the issue (and tried to gaslight me about which tire I claimed was a problem, though it was clearly documented in the intake form, which I had a copy of). I brought it back, and even helped find the insurance info for a replacement, and they ghosted me repeatedly. So, it's still a problem for me, and I don't expect that they'll deal with me at all. Never again. More
BMW Portland Service department is Thorough. Their communication is clear with knowledgeable and quick response time. They’re Accommodating and Friendly. Far superior to Bend, OR BMW service dep Their communication is clear with knowledgeable and quick response time. They’re Accommodating and Friendly. Far superior to Bend, OR BMW service dept. and therefore I make the long drive because it’s worth it. More