BMW Portland

Prompt. Courtesy I did ask Will about how the detail was lacking on the wheels No response Courtesy I did ask Will about how the detail was lacking on the wheels No response More

Great service Will has a very smooth and comforting way of describing the issues and the solutions. of describing the issues and the solutions. More

Will Wahlin is a rockstar who made this experience the BEST service department experience I've ever had! I brought my car in for some recall work and to get a new key via a third-party warranty. He went t BEST service department experience I've ever had! I brought my car in for some recall work and to get a new key via a third-party warranty. He went through extra hoops to work with the third-party warranty company and even preemptively reached out to them when he discovered a service issue during my recall repair. He was extremely helpful and kept me well informed during the entire process. He wasn't ever condescending; just friendly and genuinely concerned about making sure I knew what was going on with my vehicle. I didn't buy my vehicle from BMW of Portland but because of the great experience I had with Will, I will be sure to consider them when I am ready for something new! Thank you for the outstanding service, Will! More

Chris is knowledgeable, friendly, and accommodating. His communication is great! I told him once that I prefer phone calls for updating, and he's never forgotten! I always feel like I can trust him, and His communication is great! I told him once that I prefer phone calls for updating, and he's never forgotten! I always feel like I can trust him, and I am in good hands! More

Dealership did a great job located an i4 for me and transaction was very professional and straight forward. transaction was very professional and straight forward. More

Chris and his team are always very helpful and go above and beyond to get my BMW on the road again! and beyond to get my BMW on the road again! More

Never complete the work as promised. Don’t have courtesy cars available. Avoid this one Don’t have courtesy cars available. Avoid this one More

I took my car in for service for a diagnostic. They didn’t tell me anything that I didn’t already know which wasn’t much. They charge me for an hour with no definitive answers about anything. I wa They didn’t tell me anything that I didn’t already know which wasn’t much. They charge me for an hour with no definitive answers about anything. I wasted my time and money there. Do. More

Great service. Michael was very intentional in updating the status of the vehicle. Highly recommended Michael was very intentional in updating the status of the vehicle. Highly recommended More

It’s fine. Nice staff and clean loaner vehicles. Now only six more words till the 15 – word minimum review. Nice staff and clean loaner vehicles. Now only six more words till the 15 – word minimum review. More