BMW Portland

Eric Devier's Exceptional Customer Service I am looking into upgrading my 750 and had a number of questions regarding the 2013-2015 750 models. Eric not only answered all of my questions, but I am looking into upgrading my 750 and had a number of questions regarding the 2013-2015 750 models. Eric not only answered all of my questions, but was able to give me additional historical info on recent models and rationale behind the design changes I asked about. He also provided insight on features on the 2014 528 i that we purchased last year. His knowledge of the various models was informative and insightful as to what features to look for as I search for a newer 750. To have that breadth of knowledge on so many models over a number of model years is very impressive as well as informative and extremely helpful. More

Pleasant Everyone is very pleasant and helpful when you enter for service. The service provider was very thorough regarding asking questions on what needed to Everyone is very pleasant and helpful when you enter for service. The service provider was very thorough regarding asking questions on what needed to be repaired and or looked at. More

made the whole experience fun Thanks Eric for being an amazing guide taking me through all the fun stuff with my new i3. Eric was patent to all my questions and able to talk in sim Thanks Eric for being an amazing guide taking me through all the fun stuff with my new i3. Eric was patent to all my questions and able to talk in simple terms, explain things well as this is my first car and i don't know all the auto jargon. He even came out to my house to save me the trip. The most important part for me was his honesty in managing an i3, for example i was having great problems getting the car charged, not understanding how that works with all the different providers and what i may need to use public charging stations. Eric explained that for the first 2 months it may be frustrating but once you get into a new rhythm of managing a new system it will become really easy. and so far so good. I would fully recommend Eric for all your technical needs and learning processes - great guy! More

Excellent experience One of the easiest car buying experiences we have ever experienced. Extremely honest, friendly and knowledgeable team at BMW Portland. Davie made it f One of the easiest car buying experiences we have ever experienced. Extremely honest, friendly and knowledgeable team at BMW Portland. Davie made it feel like we were his number one priority and David was extremely helpful at pointing out the best decision for us in our purchase. More

Wally - 5 stars Wally went out of his way to help us! He made us feel that he would do whatever he could to get us into a car that would truly make us happy! He did Wally went out of his way to help us! He made us feel that he would do whatever he could to get us into a car that would truly make us happy! He did! Thanks Wally!! More

More then just a friend, a BMW Genius/Family This isn't my first rodeo, I've had a few BMWs but never a new one. I also used to go to Kuni but after multiple times of awful service, I decided to This isn't my first rodeo, I've had a few BMWs but never a new one. I also used to go to Kuni but after multiple times of awful service, I decided to try it out. I've purchased my Gran Coupè there and didn't think I needed a BMW Genius meet, but boy was I wrong. Being friends with Eric I went to my appointment and talked about cars for a bit, towards the end of our meet he asked you sure you don't have any questions? I said sure why not I have one or two.... over an hour later and multiple visits/texts I was truly amazed how little I knew about my car. Not only that but his professionalism is astounding, he even helped me with my BMW Connected Drive and got it working and has just asked occasionally how I'm doing and if I need anything. After my experience there I will never visit any other BMW Dealer again. From parts, loaner department, service advisor (logan who does an awesome job), sales (David pad all the way) and of course Mr. Devier himself. I'm glad I'm part of the BMW family...he's single by the way ladies ;) Mic drop. More

Easy, efficient and pleasant Mike was great to work with and kept me well informed. Having the loaner allowed me to go about my other business without interruption. I would de Mike was great to work with and kept me well informed. Having the loaner allowed me to go about my other business without interruption. I would definitely recommend. More

Kourosh is so approachable, makes the whole difference Again working with Kourosh on our X5 purchase made the transactions so smooth - well done. He consistently made us feel that we are his highest priori Again working with Kourosh on our X5 purchase made the transactions so smooth - well done. He consistently made us feel that we are his highest priority, focus on our priority, didn't trigger any tension points and made this process a likable process. More

BMW X1 purchase He is a nice dealer. His email responses are quick and clear. He is very professional, honest. Nothing to complain about overall. I give him a big goo He is a nice dealer. His email responses are quick and clear. He is very professional, honest. Nothing to complain about overall. I give him a big good! More

Great Info!! "Let me start by saying we are very busy people, (we travel for work a lot), and it took us over a month to have any time where my husband and I we "Let me start by saying we are very busy people, (we travel for work a lot), and it took us over a month to have any time where my husband and I were both available. This is our first BMW 328i XDrive and we needed to have someone walk us through the advanced technology. Of course we had figured some things out on our own but there was so much more and we knew it, lol. So we were delighted when Eric said he could come to us! Side note: tells me BMW cares about your experience with them, gotta love that! Any way, he was on time and at NO point did he ever make us feel like he was in a hurry to get somewhere, his attention was on us and making sure we were comfortable with the car and understood completely. He verified our keys and left us feeling like we could absolutely call with any questions and it would not surprise me if would stop by if needed. I feel like this is an excellent service to provide to your customers and as far as the Hudson's are concerned he is a keeper. Thank you Eric and BMW!" More