BMW Portland

Getting schooled by the Genius What can I say that hasn't already been said? The staff are all very friendly with a true passion for what they do. It always makes coming here a grea What can I say that hasn't already been said? The staff are all very friendly with a true passion for what they do. It always makes coming here a great experience. When I picked up my i3, I drove it for a week thinking I figured out most of its features. I was wrong. After setting up a time to meet with Eric, he went over all these features of the car I knew nothing about (it can park itself apparently). He showed me the I Remote app, an app to find charging stations and even helped me set up my Sirius XM radio. Even I f you think you know how your new car works, you don't. Just go see Eric. He is, after all, a genius! More

Seamless, Fun Exceptional Purchase We were wanting to decide if we would buy new, lease or purchase our current leased vehicle. Wally VanSchelt made the process 100% about what was b We were wanting to decide if we would buy new, lease or purchase our current leased vehicle. Wally VanSchelt made the process 100% about what was best for us! The information, the time to consider all options, plus his genuine encouragement to do whatever works for us was the experience throughout the whole process. Thank you Wally you are a true professional. In addition Jean in finance did the same and it was fun, informative and painless :) Our BMV is in being serviced and again kudos to the exceptional team there at Portland BMW for your extra steps to make our experience enjoyable! More

M4 dent fixed excellently This BMW dealership is great! They go above and beyond when it comes to customer services. I had a scratched rear end on my BMW. They took it in got m This BMW dealership is great! They go above and beyond when it comes to customer services. I had a scratched rear end on my BMW. They took it in got me a loaner in like... 10 minutes! So quick! I got my car back the next day looking brand new. Logan went the extra mile to make sure I was happy with everything before I left. I recommended this dealership for all my BMW lovers! I'll be back! More

Pleasant Everyone is very pleasant and helpful when you enter for service. The service provider was very thorough regarding asking questions on what needed to Everyone is very pleasant and helpful when you enter for service. The service provider was very thorough regarding asking questions on what needed to be repaired and or looked at. More

Eric Devier's Exceptional Customer Service I am looking into upgrading my 750 and had a number of questions regarding the 2013-2015 750 models. Eric not only answered all of my questions, but I am looking into upgrading my 750 and had a number of questions regarding the 2013-2015 750 models. Eric not only answered all of my questions, but was able to give me additional historical info on recent models and rationale behind the design changes I asked about. He also provided insight on features on the 2014 528 i that we purchased last year. His knowledge of the various models was informative and insightful as to what features to look for as I search for a newer 750. To have that breadth of knowledge on so many models over a number of model years is very impressive as well as informative and extremely helpful. More

made the whole experience fun Thanks Eric for being an amazing guide taking me through all the fun stuff with my new i3. Eric was patent to all my questions and able to talk in sim Thanks Eric for being an amazing guide taking me through all the fun stuff with my new i3. Eric was patent to all my questions and able to talk in simple terms, explain things well as this is my first car and i don't know all the auto jargon. He even came out to my house to save me the trip. The most important part for me was his honesty in managing an i3, for example i was having great problems getting the car charged, not understanding how that works with all the different providers and what i may need to use public charging stations. Eric explained that for the first 2 months it may be frustrating but once you get into a new rhythm of managing a new system it will become really easy. and so far so good. I would fully recommend Eric for all your technical needs and learning processes - great guy! More

Wally - 5 stars Wally went out of his way to help us! He made us feel that he would do whatever he could to get us into a car that would truly make us happy! He did Wally went out of his way to help us! He made us feel that he would do whatever he could to get us into a car that would truly make us happy! He did! Thanks Wally!! More

Excellent experience One of the easiest car buying experiences we have ever experienced. Extremely honest, friendly and knowledgeable team at BMW Portland. Davie made it f One of the easiest car buying experiences we have ever experienced. Extremely honest, friendly and knowledgeable team at BMW Portland. Davie made it feel like we were his number one priority and David was extremely helpful at pointing out the best decision for us in our purchase. More

More then just a friend, a BMW Genius/Family This isn't my first rodeo, I've had a few BMWs but never a new one. I also used to go to Kuni but after multiple times of awful service, I decided to This isn't my first rodeo, I've had a few BMWs but never a new one. I also used to go to Kuni but after multiple times of awful service, I decided to try it out. I've purchased my Gran Coupè there and didn't think I needed a BMW Genius meet, but boy was I wrong. Being friends with Eric I went to my appointment and talked about cars for a bit, towards the end of our meet he asked you sure you don't have any questions? I said sure why not I have one or two.... over an hour later and multiple visits/texts I was truly amazed how little I knew about my car. Not only that but his professionalism is astounding, he even helped me with my BMW Connected Drive and got it working and has just asked occasionally how I'm doing and if I need anything. After my experience there I will never visit any other BMW Dealer again. From parts, loaner department, service advisor (logan who does an awesome job), sales (David pad all the way) and of course Mr. Devier himself. I'm glad I'm part of the BMW family...he's single by the way ladies ;) Mic drop. More

Kourosh is so approachable, makes the whole difference Again working with Kourosh on our X5 purchase made the transactions so smooth - well done. He consistently made us feel that we are his highest priori Again working with Kourosh on our X5 purchase made the transactions so smooth - well done. He consistently made us feel that we are his highest priority, focus on our priority, didn't trigger any tension points and made this process a likable process. More