
BMW Portland
Portland, OR
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2,062 Reviews of BMW Portland
Great Info!! "Let me start by saying we are very busy people, (we travel for work a lot), and it took us over a month to have any time where my husband and I we "Let me start by saying we are very busy people, (we travel for work a lot), and it took us over a month to have any time where my husband and I were both available. This is our first BMW 328i XDrive and we needed to have someone walk us through the advanced technology. Of course we had figured some things out on our own but there was so much more and we knew it, lol. So we were delighted when Eric said he could come to us! Side note: tells me BMW cares about your experience with them, gotta love that! Any way, he was on time and at NO point did he ever make us feel like he was in a hurry to get somewhere, his attention was on us and making sure we were comfortable with the car and understood completely. He verified our keys and left us feeling like we could absolutely call with any questions and it would not surprise me if would stop by if needed. I feel like this is an excellent service to provide to your customers and as far as the Hudson's are concerned he is a keeper. Thank you Eric and BMW!" More
2 year service The service was well organized. Prompt, Polite and Personal. The team and especially Logan meets and exceeds my expectations. They did extra servic The service was well organized. Prompt, Polite and Personal. The team and especially Logan meets and exceeds my expectations. They did extra service on the car I had not expected. Great. More
Excellent sevice I have always found the BMW Portland staff to be very courteous and always go the extra mile to make your service visit painless and as comfortable as I have always found the BMW Portland staff to be very courteous and always go the extra mile to make your service visit painless and as comfortable as possible. The shuttle service is timely and the driver always very nice and accommodating. This is definitely how service should be! More
Learning about my i8!! Recently Eric visited me at my place of work to help be become better acquainted with the many features of my new i8. Eric did a terrific job of helpi Recently Eric visited me at my place of work to help be become better acquainted with the many features of my new i8. Eric did a terrific job of helping me to better understand items like charging the vehicle efficiently, using features like voice command, and better understanding some of the 'premium' features that are exclusive to an i8. I learned a ton, and as a result of this interaction, I am making better use of my new car. Thanks again to Eric and to BMW Portland for truly making this the BEST new car purchasing exeperience that I have ever had!! More
Service for a fix I took our X5 in for a general 35k free service and a warranty recall repair. Service was done on time and I was able to use a loaner for the day. I took our X5 in for a general 35k free service and a warranty recall repair. Service was done on time and I was able to use a loaner for the day. More
First New Car I had been looking for a new (used, but new to me) car for about a month and had been to multiple dealerships with mixed results. I was in the market I had been looking for a new (used, but new to me) car for about a month and had been to multiple dealerships with mixed results. I was in the market for a used Subaru and was getting used to being treated like a low-dime customer, so my expectations were pretty low when I went to look at a promising looking Outback at BMW Portland. Matt Palumbo met me walking into the showroom and treated me with as much respect as if I had come in to purchase a brand-new M5. From the time I walked in to until I drove the car off the lot Matt worked with me to ensure that I was happy with all aspects of my purchase. He even followed up with me the next week to make sure everything was still going well. I have had my car for a couple weeks now and I love it! I've told all my friends about my great experience and will be sure to stop by BMW Portland next time I'm in the market for a new (or used) car. More
Genius Appt Eric did a great job of helping me with the computer on my X3. Although I have had an older X3 for many years, the new computer system on the car was Eric did a great job of helping me with the computer on my X3. Although I have had an older X3 for many years, the new computer system on the car was a bit confusing to me. Eric helped simplify the details of the computer that were important to me. Great job! More
Excellent Service Davie Sprigg gave exceptional service and advice in helping me choose my new X5. His knowledge and experience with BMW's was very appreciated and he Davie Sprigg gave exceptional service and advice in helping me choose my new X5. His knowledge and experience with BMW's was very appreciated and he responded immediately to any questions or needs I had. I couldn't have asked for a more exceptional sales representative. More
New Car Review Eric is knowledgable and provided excellent information in layman's terms. His review of the car's features was informative and helpful. He informed m Eric is knowledgable and provided excellent information in layman's terms. His review of the car's features was informative and helpful. He informed me of some useful features I was not aware of so the session was well worth it. Thanks Eric! More
Fantastic Service! Eric really helped me learn and better understand the functionality and performance of my i3. His personable approach and knowledge was fantastic. T Eric really helped me learn and better understand the functionality and performance of my i3. His personable approach and knowledge was fantastic. Three cheers for Eric! More