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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

April 22, 2023

Friendly and courteous place to get service. Honest folks that have a customers best interest. More

by Bagsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Apr 25, 2023 -

BMW Portland responded

Thank you for this review! Should you need anything else, please let us know. Have a great day!

April 22, 2023

No communication, rude stuff. Specially sales people, what it was 1-2 year ago and now huge difference More

by OLENINATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin dakystra, David Padgalskas, Jean Kleser, James Pierce
Apr 25, 2023 -

BMW Portland responded

Hello, Thank you for the taking the time to review your visit to our dealership. Your feedback is very important to our team. We want each of our guests to enjoy a five-star experience. I apologize that your recent visit fell below that standard. I would appreciate the opportunity to speak with you directly in order to address your questions and concerns. Please give me a call using the information contained in my signature below. David Padgalskas 503-548-1246 Sales Manager

April 21, 2023

It was fine, little concerned about being given a loaner that was more in need of an oil change than my car. Also, why are they no longer detailed. I expect more from BMW More

by KKOPLAN
Recommend Dealer
Yes
Employees Worked With
Will
Apr 25, 2023 -

BMW Portland responded

Thank you for the positive review! Come see us again soon!

April 20, 2023

Well organized and gives good assessment at early stage. Options and costs are very helpful and made technical points very important considering my car over 30 years old, More

by MYRNAJOHNSON2001@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
I believe Carlos
Apr 25, 2023 -

BMW Portland responded

Thank you for the review! We hope to see you again soon!

April 20, 2023

Everything was easy and smooth Dylan was helpful and thoughtful. My only issue was the time it took to diagnose More

by JCBLACKER1@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Dylan
Apr 25, 2023 -

BMW Portland responded

Thank you for the review! We will be sure to pass it along to Dylan. Come see us again soon.

April 20, 2023

The advisors are great but I am finding that no one will ever return my call. Last fall I had an. Issue with my seat belt, I called 4 times and no one Called me back. This week I am trying to reach the depa More

by CTAYLOR1410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Apr 25, 2023 -

BMW Portland responded

Thank you for reaching out and bringing this to my attention. Please give us a call at 888-773-8812 for immediate assistance. We look forward to speaking with you!

April 20, 2023

I have had nothing but positive experiences. Team is always friendly and very helpful, often answering questions before I've asked them. More

by HOAGLANDTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who I worked with. But they were great. , Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Apr 25, 2023 -

BMW Portland responded

Thank you for the wonderful review! Come see us again soon!

April 20, 2023

Service department had been excellent. The sales and finance departments were not good at all. More

by josephmalboeuf
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Apr 25, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! Come see us again in the future.

April 20, 2023

Will gave great service. Followed up with phone calls and texts. I feel I can always trust him. More

by GOHANLON59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Apr 25, 2023 -

BMW Portland responded

Thank you for the review! Come see us again soon!

April 20, 2023

Very personable, nice and fun staff. We had a great experience. Would recommend to friends and family. More

by CHAD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Apr 25, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! Your recommendation is truly valued by our team.

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