BMW Portland

I work with Will and he’s never let me down. Plus, the free loaners are a great way to try out the newer models Plus, the free loaners are a great way to try out the newer models More

The entire sales force was jus super to deal with. David Krafsig gets more than 5 stars. What a fantastic gentleman he is. Ultra considerate and very very thorough! Jamie Kleser The BMW Genius was ult David Krafsig gets more than 5 stars. What a fantastic gentleman he is. Ultra considerate and very very thorough! Jamie Kleser The BMW Genius was ultra helpful in getting started and helping us understand our new rolling computer. WillWhalin the service advisor, and the service manager Rob Rogers said "yes" when I asked if they were willing to do annual routine service on my 2001 Rolls Royce Silver Seraph, which is powered by the BMW 5.4l v-12. That courtesy clinched the deal for us, and this has been the absolute best new car buying experience I have ever had. Hats off to all of the Portland Staff. It was truly a 5 star deal. Dave Krafsig was the ultimate ambassador! More

Very good service all away around. The technician report was great and I appreciate Dylan Haxton is the best. The technician report was great and I appreciate Dylan Haxton is the best. More

Very nice and professional. Prompt service and would like to buy more cars from this dealer Prompt service and would like to buy more cars from this dealer More

Kourosh was a pleasure to work with. He helped me get exactly what I wanted and I couldn't be happier. We are BMW customers for life. He helped me get exactly what I wanted and I couldn't be happier. We are BMW customers for life. More

Thanks again Chris for your help! It’s always a pleasure. Professional, quick and knowledgeable. It’s always a pleasure. Professional, quick and knowledgeable. More

Always really great customer care, and the tech guys are super clear about what needs to be done. super clear about what needs to be done. More

Nice people but a lot of turnover in staff. Also I just paid over $700 for an oil change. It seems every time I bring the car in it costs at least $700 even with very little being done. And des Also I just paid over $700 for an oil change. It seems every time I bring the car in it costs at least $700 even with very little being done. And despite paying that luxury price I didn’t even get the car washed since that service was unavailable. I don’t usually complain on surveys like this but felt the need to share. More

I used to have Lexus before this car and my experience with BMW is not the same. Follow ups and detail explanations of the work is not professional compared to what I used to see at Lexus. If I give L with BMW is not the same. Follow ups and detail explanations of the work is not professional compared to what I used to see at Lexus. If I give Lexus a five then this dealership is a two. More

Michael was an attentive and helped me when I had difficulty finding a ride for my service. BMW Portland has been the only dealership where I enjoyed both the sales and service side of the experience difficulty finding a ride for my service. BMW Portland has been the only dealership where I enjoyed both the sales and service side of the experience! More