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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

April 10, 2023

Very dependable! If things go awry, they immediately find out a cure and one that is convenient for you. More

by genecoupe
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Ryan Rundberg
Report | Print
May 01, 2023 -

BMW Portland responded

Hello, thank you for this review. We are happy to see that you enjoyed your visit. We want each customer to enjoy a 5-star experience. Please reach out if there is anything that we can do to improve your expereince and review. Robert Rogers 503-548-1202 Service Manager

April 10, 2023

Rental car had a very strong cigarette smell. Very disappointing after rescheduling my initial appt in order to have a rental car More

by shannon.walton98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Report | Print
May 01, 2023 -

BMW Portland responded

Shannon, thank you for taking the time to review your experience. We apologize for the troubles you had with the loaner vehicle. We hope to provide each customer with a comfortable service visit. It is unfortunate that your experience fell below our usual standard. I would appreciate the opportunity to speak with you directly concerning your visit and loaner vehicle. Please give me a call at your earliest convenience. Robert Rogers 503-548-1202 Service Manager

April 09, 2023

Dealership was polite and friendly. I was way overcharged for six new spark plugs installed, so much it was embarrassing ( over $ 600.00 ) that’s over $100. 00 per plug. I’ve owned BMW More

by WARREND.CAROLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
May 01, 2023 -

BMW Portland responded

Hello Warrend.Carola, thank you for reaching out and providing our team with your feedback and questions. I would appreciate the opportunity to speak with you and address your concerns regarding the charges you received during you recent service visit. At your convenience, please give me a call at the provided phone number attached to my signature. Robert Rogers 503-548-1202 Service Manager

April 09, 2023

Our salesperson did a great job meeting me in the middle with our tricky situation. More

by SFACCIANO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for this review! We truly appreciate your support.

April 08, 2023

Gave me false info about my car, scratched the paint on my hood and didnt complete the service I brought it in for despite holding it for 4 days. More

by MWRONAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont recall
Report | Print
May 01, 2023 -

BMW Portland responded

Hello, thank you for reaching out and bringing this to my attention. Our team aims to provide your vehicle with the best care in Portland. It is unfortunate to see that your experience did not meet our usual standard. It is important to me that I speak with you directly and gather additional details surrounding your visit. At your convenience, please give me a call so that I may further assist you. Robert Rogers 503-548-1202 Service Manager

April 07, 2023

Excellent service as expected! They take care of all your needs with the least amount of pain. More

by Meldmeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for this review! It was a pleasure assisting you!

April 07, 2023

I miss my car getting washed but overall was happy with service. Thank you for loaner. More

by ERIK29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for the review! It was a pleasure assisting you.

April 07, 2023

The attention to detail is impressive. I wish they could still wash your car withe service. More

by lacagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. Come see us again soon!

April 07, 2023

They always take great care of me when I go get service done on my 2020 M2 Competition. Thank you to the team! More

by SETH_HORTON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. Should you need anything else, please let us know.

April 06, 2023

Great and timely service, personable staff, and an overall great experience. I will happily return for service here More

by charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Apr 07, 2023 -

BMW Portland responded

Charlie, thank you for the positive review. We appreciate your support of our dealership. The BMW Portland team looks forward to seeing you again in the future.

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