Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW Portland

Portland, OR

4.5
2,062 Reviews
Call Dealership (971) 340-4590
View Awards

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,062 Reviews of BMW Portland

April 09, 2023

Dealership was polite and friendly. I was way overcharged for six new spark plugs installed, so much it was embarrassing ( over $ 600.00 ) that’s over $100. 00 per plug. I’ve owned BMW More

by WARREND.CAROLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
May 01, 2023 -

BMW Portland responded

Hello Warrend.Carola, thank you for reaching out and providing our team with your feedback and questions. I would appreciate the opportunity to speak with you and address your concerns regarding the charges you received during you recent service visit. At your convenience, please give me a call at the provided phone number attached to my signature. Robert Rogers 503-548-1202 Service Manager

April 09, 2023

Our salesperson did a great job meeting me in the middle with our tricky situation. More

by SFACCIANO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for this review! We truly appreciate your support.

April 08, 2023

Gave me false info about my car, scratched the paint on my hood and didnt complete the service I brought it in for despite holding it for 4 days. More

by MWRONAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont recall
Report | Print
May 01, 2023 -

BMW Portland responded

Hello, thank you for reaching out and bringing this to my attention. Our team aims to provide your vehicle with the best care in Portland. It is unfortunate to see that your experience did not meet our usual standard. It is important to me that I speak with you directly and gather additional details surrounding your visit. At your convenience, please give me a call so that I may further assist you. Robert Rogers 503-548-1202 Service Manager

April 07, 2023

Excellent service as expected! They take care of all your needs with the least amount of pain. More

by Meldmeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for this review! It was a pleasure assisting you!

April 07, 2023

I miss my car getting washed but overall was happy with service. Thank you for loaner. More

by ERIK29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for the review! It was a pleasure assisting you.

April 07, 2023

The attention to detail is impressive. I wish they could still wash your car withe service. More

by lacagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. Come see us again soon!

April 07, 2023

They always take great care of me when I go get service done on my 2020 M2 Competition. Thank you to the team! More

by SETH_HORTON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. Should you need anything else, please let us know.

April 06, 2023

Great and timely service, personable staff, and an overall great experience. I will happily return for service here More

by charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Apr 07, 2023 -

BMW Portland responded

Charlie, thank you for the positive review. We appreciate your support of our dealership. The BMW Portland team looks forward to seeing you again in the future.

April 06, 2023

I always get great service and recommendations from my service advisors! Dylan and Emma are always helpful and knowledgeable. More

by dbcaliman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan and Emma
Report | Print
Apr 07, 2023 -

BMW Portland responded

Hello there, thank you for the positive review! We will be sure to pass along your recommendation to the BMW Portland team. Should you ever need anything else, please let us know.

April 06, 2023

The service people here (particularly Will), are excellent. friendly, courteous, and gets the job done. I do miss having my car washed which they stop doing. It was a nice touch that headed to the s More

by DAYCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Apr 07, 2023 -

BMW Portland responded

Hello! Thank you for taking the time to provide us with your review and feedback! We will be sure to look into your suggestions and pass along your kind words to Will. Should you ever need anything, please reach out to the BMW Portland team.

1
...
22
23
24
...
207