BMW Portland

Dealership was fine. Bmw factory did horrible. Couldn't seem to get the lock and key I ordered correct. Issue took forever to resolve and I still paid full price for ever Bmw factory did horrible. Couldn't seem to get the lock and key I ordered correct. Issue took forever to resolve and I still paid full price for everything, despite a subpar resolution. I understand the person I worked with was doing the best he could and the problem was because of the factory, but I feel like a credit for the inconvenience would have went a really long way, since they couldn't get the key right. More

Despicable communication, way over priced, and if you are a female customer you will get treated like an idiot. a female customer you will get treated like an idiot. More

The service and support staff are over the top excellent. I will be purchasing all my auto needs from them because of all of the amazing and professional support. I have a super busy accounting office and I will be purchasing all my auto needs from them because of all of the amazing and professional support. I have a super busy accounting office and the staff totally understands my needs and works with me to get service done timely and promptly. Thank you BMW Portland you are amazing More

Extremely responsive, very professional, and great service!!! The review wants at least 15 words so now I’ve done that. service!!! The review wants at least 15 words so now I’ve done that. More

Chris is very patient in answering my questions and helping me work out the best solutions. He's also very communicative, which I appreciate! helping me work out the best solutions. He's also very communicative, which I appreciate! More

I don't have any. No. Done Cow atom children life deportation artichoke gamble No. Done Cow atom children life deportation artichoke gamble More

They solved a complicated water leak in my Z3! Took 2,5 months as several separate leaks were found. I had a loaner car during that time. They stuck with the job to make sure every leak was fou Took 2,5 months as several separate leaks were found. I had a loaner car during that time. They stuck with the job to make sure every leak was found. That’s great service! Many mechanics and dealerships turned down the job! I’m grateful, because I’m never letting of this car, will keep it as long as I can, now 22 years old. More

Very dependable! If things go awry, they immediately find out a cure and one that is convenient for you. If things go awry, they immediately find out a cure and one that is convenient for you. More

Rental car had a very strong cigarette smell. Very disappointing after rescheduling my initial appt in order to have a rental car Very disappointing after rescheduling my initial appt in order to have a rental car More

Dealership was polite and friendly. I was way overcharged for six new spark plugs installed, so much it was embarrassing ( over $ 600.00 ) that’s over $100. 00 per plug. I’ve owned BMW I was way overcharged for six new spark plugs installed, so much it was embarrassing ( over $ 600.00 ) that’s over $100. 00 per plug. I’ve owned BMW’s before and in the future will go back too smaller shops who specialize in working on German Cars.. 🚙 More