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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

January 23, 2023

The best dealership I have ever done business with and that is why I have made six transactions with them over the years. Andrew Clark the GM is both kind and professional as are all the employees. More

by TAKINARIDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark, Jean Kleser, Davie Sprigg
Jan 24, 2023 -

BMW Portland responded

Thank you for leaving the BMW Portland team with this amazing review. We truly appreciate your support. Come see us again soon!

January 21, 2023

I took my BMW X3 in for a malfunctioning driver’s window. Very happy with the service. The window was repaired and a full inspection was completed which was very helpful. The service attendants were very acc More

by Cheryl cars are fun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Jan 23, 2023 -

BMW Portland responded

Thank you for trusting the BMW Portland team with your X3, Cheryl! It was a pleasure assisting you. Should you need anything else, please let us know.

January 21, 2023

Skilled service department with knowledgeable and easy to work with service advisor. Attentive to my needs. More

by RETDELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Jan 23, 2023 -

BMW Portland responded

Thank you for leaving the BMW Portland team with this wonderful review! We look forward to working with you again in the future.

January 20, 2023

Very knowledgeable and great customer service. Enjoyed my interaction with Chris and would recommend him to others More

by ITALIA_97140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Jan 23, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! We will be sure to pass along your review to the team. Come see us again soon!

January 19, 2023

Will has been amazing and so helpful! Thank you Will for always exceeding with the best help and care for my BMW! More

by Melany Salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Jan 19, 2023 -

BMW Portland responded

Hello Melany, thank you for the positive review! It was a pleasure assisting you and your BMW. Should you ever need anything, please feel free to let the BMW Portland team know!

January 19, 2023

Great dealership in town, very warm and comfortable inside of the lounge. Professional and friendly of the staffs are the plus. Shopping experiences are very pleasant here. More

by Ha Le
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, David Krafsig, Jameson Kleser, Jon Walker
Jan 20, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. We are thrilled to see that you enjoyed our facilities. Should you need anything else, please let us know. Have a great day.

January 19, 2023

Sales wasnt pushy, hassle free, and was done with paperwork quickly. Garrett went out of his way to pick up title for trade in at my home. Highly recommend. More

by NCAMPBELLL09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Broberg
Jan 20, 2023 -

BMW Portland responded

Thank you for letting BMW Portland assist you in your search for a new car. We are thrilled to see that Garrett provided excellent support. Should you need anything else moving forward, please do not hesitate to ask.

January 19, 2023

Overbooked and poor communication. Lack of timely updates on progress. Representative essentially accused me of lying about the timing of my efforts to make an appointment in a timel More

by ISAACJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not wish to
Jan 23, 2023 -

BMW Portland responded

Isaac, thank you for reaching out and providing me with your feedback. The BMW Portland team strives to provide a time efficient service experience as well as open communication during the process. I apologize that your recent visit fell below our standard. We will be sure to address your concerns as a team and improve moving forward. If you have any further questions or concerns, please do not hesitate to contact me. Robert Rogers 503-548-1202 Service Manager

January 18, 2023

Great customer service. I like how they send pictures of repair issues before they proceed. I feel part of the process. More

by huckle_b_schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Jan 19, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! We are happy to see that our team provided excellent customer support. Should you ever need anything, please let us know.

January 16, 2023

Will is always incredibly helpful and communicates well. This time he went above and beyond and took a look at my daughter’s tires and helped me solve a problem she was having. More

by TOM.MATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Jan 16, 2023 -

BMW Portland responded

Thanks for stopping by! It was a pleasure assisting you with your daughters' tires. We will be sure to pass along your review along to Will!

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