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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

January 16, 2023

BMW Portland's service department is efficient, thorough, friendly, and the work is great. Always feel taken care of. More

by HICE2306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rundberg, Davie Sprigg
Jan 16, 2023 -

BMW Portland responded

Thank you for the 5-star review. Please let us know if there is anything that we can do to improve your visit.

January 16, 2023

The best service advisor you could ask for. He helped me get my car squared away and I couldn't be happier. More

by HASSAN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 17, 2023 -

BMW Portland responded

Thank you for leaving a review. We are thrilled to see that you found your Service Advisor helpful. Come visit again soon!

January 16, 2023

BMW Portland is a great dealership, I really appreciate the no pressure sales and professionalism of their staff. Greg was fantastic in assisting me with the custom order and when our X3 M40i came in it w More

by NCHARRIS1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, James Pierce, Greg Zuccarello, Chris Scorcio
Jan 17, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland to order your BMW X3 M40i. It was a pleasure assisting you. Please don't hesitate to reach out if you need anything else down the road.

January 16, 2023

Fantastic service great communication and they always give me in and out with no delays or disruptions. More

by norman3520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Jan 17, 2023 -

BMW Portland responded

Thank you for taking the time to leave us a review, Norman! The BMW Portland hopes to work with you again in the future.

January 16, 2023

My needs have been taken care of each and every time. A sincere thank you to Will! More

by Tessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Jan 17, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland, Tessa! We appreciate your review and support of our dealership. Please stop by if you need anything else.

January 16, 2023

Always professional and get you in and in your way quickly. Will continue to bring my car there More

by ragertrinch@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Dobson, Will Wahlin
Jan 17, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! We are happy to see that our team provided a professional and fast service experience. We look forward to assisting you down the road,

January 15, 2023

We bought whole set of tires for our X5 and before the warranty expired one of our tire some how got leak air and when we bring to the dealer, the advisor did check it and couldn’t find the leak so he tol More

by HHA89646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan
Jan 17, 2023 -

BMW Portland responded

Hello, thank you for reaching out regarding the warranty on the tires on your BWM X5. I would be more than happy to speak with you directly in order to address your questions and concerns surrounding this issue. At your convenience, please feel free to give me a call. Have a great day. Robert Rogers 503-548-1202 Service Manager

January 15, 2023

BMW Portland is the best and friendly staff. Kourosh Homayoun is outstanding he always takes care of me I, have bought 4 cars from him and will buy more as long as he is there. More

by CES397
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Kourosh Homayoun, David Padgalskas, Jean Kleser, James Pierce
Jan 16, 2023 -

BMW Portland responded

Thank you for your continuous support! Enjoy your new ride!

January 15, 2023

I like bringing my car for service at BMW Portland the service is typically good and fast. I do wish they would resume washing vehicles as my car has been returned dirty several times now from trees and b More

by PHILIP.T.BRADFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Jan 16, 2023 -

BMW Portland responded

Thank you for leaving us a review and providing you with your feedback. We will be sure to address your concerns moving forward. Should you need anything else, please let us know.

January 15, 2023

I’m always contacted when it’s my wife’s car. Too many emails suggesting I need to get the car serviced when it’s running well. Service advisor is always trying to up sell work that doesn’t need More

by GTHANGPDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Wahlin
Jan 17, 2023 -

BMW Portland responded

Hello, thank you for reaching out and bringing this to my attention. It is our goal to provide the best customer service in Portland. I apologized that your experiences have not met our usual standard. Your support is very important to us and we hope to continue assisting you moving forward. We will be sure to address your areas of concern and improve. If you have any additional insight or questions, please give me a call. Have a wonderful day. Robert Rogers 503-548-1202 Service Manager

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